June 2024 by Efe Can Uyar
We were the only customers when we arrived, waited around 5 mins to order while a barista was making the drinks and the cashier was talking to a person in front of the pastry case, nobody acknowledged us so my wife said ?hi, can we order?? to which the cashier replied ?are you in a rush?? under his breath for some reason. Which was unnecessarily rude and uncalled for. I?ve never had a team member treating me this way just because we asked if we can order, I guess they weren?t really in the mood?
May 2024 by Gamelick Gamelick
The guy tried to tell me that oats produce milk.
March 2024 by Ryan Larwood
Dani with a heart serve me just what I needed at 7 am to start work. She understood my order and got it right even though I came to the store once all-round. Good customer service I would love to see more staff like Dani
February 2024 by sepideh Sobh
always Lack of staff, wrong order, untasty coffee and watery hot chocolate, shame.
February 2024 by Chris Twiselton
I always love to have my morning coffee at Starbucks on Chiswick High Road. The coffee is absolutely delicious and so incredibly tasty.It is the staff at Starbucks on Chiswick High Road that are really wonderful and so professional and extremely kind and caring as well and will always talk to me every single day.Andrea, Prableen and Dani are absolutely outstanding at their jobs and will always go the extra mile to support the customers in the Coffee Shop.They work extremely hard each and every day and have really exceptional customer service skills.This is one of the main reasons I continually go to this coffee shop, because all of the staff are so very helpful and friendly - especially Andrea, Prableen and Dani.Thank you all so much for always being so happy, positive and for always being so very caring each and every day.
February 2024 by Nick Red Redmond
Nice staff nice place for a relaxing coffee,
January 2024 by Alexander Liptak
The place had no cinnamon.
December 2023 by Bataszeki Fruzsina
Firstly i asked for an Oat milk Late But ended up with a normal milk late, probably due to the barista being more interested in telling his tales to the other team member or previous shift exploits.I went to sit down in what looked like a cosy corner with padded seats, looked more like an ?Adult? play area though, white stains on seats and general questionable marks.Then I went to the toilet ? OMG Please get someone to clean it, Starbucks HQ send in the cleaners!!!!
November 2023 by Shehab Ali
I asked for a vanilla late, not to hot and a bit creamer than usual; 5 minutes later gives me extra hot and forty latte with little to no creamy milk. Also the shop was not busy.
October 2023 by S T
Kids friendly. Always quick and easy to buy and pay. Friendly stuff
Kid-friendliness: They like kids . N they make a nice baby Chino
October 2023 by Marcus Hammond
Ordered a coffee, the guy didn?t take my name. Two minutes later slid a coffee over to me which turned out to be someone else?s. The cashier saw me take it, didn?t say a word. When I complained it was not what I ordered the cashier didn?t apologise for giving me the wrong drink, he demanded I apologise to the person whose drink id mistakenly taken. Deeply odd customer service aside (seems to be the same guy mentioned in all the bad reviews), there?s only ever one person working here so the service is also painfully slow. Best of going to Nero 10 seconds walk away.
October 2023 by Jessica Thomas
Food is always stolen by the drivers...don't order from here...it will never arrive to you...then it will also be made impossible to get
September 2023 by Mary Mariam
Was served by a man that was extremely rude and bad mannered.
September 2023 by Kamile Karan Güler
They always forget plant milk. They even used dairy directly, even though I ordered plant milk. Do not go if you are lactose intolerant or allergic. I will never go again.
September 2023 by EFlatMajor7
Got stuck behind someone who had just ordered x4 Frappuccino's - took +10mins before my Americano arrived! Top tip, if you're in a hurry and someone ahead has ordered Frappuccino's, you might want to think twice about placing your order and go elsewhere for that caffeine fix.
