March 2024 by T W
My review is for delivery.Generally, the chicken dishes (thighs) are OK. Sometimes they are a bit small or dry or burnt but overall a 3.5-4 star effort.My complaint is with the paltry amount of chips supplied for £7.50 or so. Most times I've ordered from this branch I get a pack about 50% filled which considering the price is scandalous and could be considered cheating. I've paid for a large portion of chips and I get nothing near it.Time to improve your crew training to provide the service that is paid for.
March 2024 by Alexandra A
I would give this place 0 stars if possible. We tried to order via their website, we never got our food and Customer Support was absolutely horrible, no understanding from their side and no help was provided... We were basically told that the driver had taken our food and we should just "deal with it". Thanks Chiswick Nando's for the "lovely" experience!
March 2024 by Rebecca Hutcheon
Best nandos in west London, but if you get a takeaway it?s 50/50 if they get it right. Staff inside are friendly & helpful always.
March 2024 by Tarinder Singh
Had a very bad experience at Nando?s Chiswick today quite embarrassing for me to take my family out. We going there for a couple of years. Never had a problem today the food was completely uncooked fully burned. Had to request the staff to change it once which they did it did not make any different. It was exactly the same. Also, the other big problem was I think there was a new manager she from Somalia, completely disgusting staring at my family, making some funny faces which didn?t feel me comfortable. I think Nando?s need to bring decent people into the restaurant to run the place.
March 2024 by Tan Nguyen
I was extremely jet lagged and very far away from Sydney Australia and even though my patience was thin and coherence even thinner, the staff were very understanding and apologetic (even though I was the impatient and incoherent one). This was all last year in February and everytime I enjoy Sydney Nando's, I always remember back to Chiswick Nando's.
February 2024 by Jamie
Terrible. I never have problems with nandos, but multiple times now I?ve ordered and picked up food from the nandos in Chiswick and every time I?ve got it the rice and chicken has been burnt. Learnt my lesson this time, never again.
December 2023 by Naomi Burton
Been here quite a few times now & the service is always really good, as well as the food quality.Nando?s is pretty much the same all round but this is one of the better branches in terms of quality and service.Always a pleasure!
December 2023 by Tahir
This branch is a serious cause for concern. On a previous occasion a while back (dine in), complained about 'second hand' (reheated) food and got a refund without question. Tried delivery (via their app, which appears to be outsourced to Deliveroo) and received appalling half-chicken that looked 'boiled' and was frankly distasteful. Phoning their helpline just leads to being fobbed off. Have sent a complaint (with photo) but not hopeful. This Chiswick branch seems dysfunctional in terms of food quality and customer service. Definitely one to avoid, whether to eat in or for takeaway/delivery.
December 2023 by Maddy I.
Vibes are literally the only good thingTHE ONLY WAY TO ORDER IS WOTHA PHONECAUSE THERE WERE LITERALLY NO STAFF OBLY CHEFS!!!!!I am a child who has a one minute safari screen time and how am I meant to order, what if I didn't have a phone???!!!Seriously the dude/waiter quickly said some gibberish and then walked off. Like, what was I meant to do!!!!Haven't even tried the food since I couldn't get past the ordering process.Like I'm sorry. What the HELL!!???!???Just don't go horrible people, dumb way of ordering.Hate it.
December 2023 by Poom Settha
The food quality was consistent and the service was friendly. We went at noon so there were plenty of seats to choose from.
December 2023 by sathikes
Music was very loud, took very long for food to arrive even though place was quiet. Food was good, tho! Just wish it all came together.
December 2023 by Tin586
This branch is a disgrace. Ordered delivery and received half-chicken that was very watery and with no flavour or colour. It appeared like leftovers that they re-used and tried to disguise. Complaining to the Nando?s helpline is really frustrating. They only pretend to care. Stay away.
November 2023 by Willow B
It was a very enjoyable dining experience, and our waiter, Saurav, was very kind and helpful. I overall had a very nice time with my friends, couldn?t have asked for a better night out for dinner. Thanks, Nando?s!
November 2023 by Mrs Cherrabi
we havent had nandos so long so decided to try it out. Food was very bland, and tasted undercooked. No flavour, no spice, and no flame flavour. Service wasn't great, unwelcoming and not present.
November 2023 by KL G
The food was OK the service was OK. I have been to several Nandos both in the UK and around the word. However, something was not right at this restaurant, the atmosphere was not inviting which made everything else