March 2025 by Chae
Food took a while and the manager was very rude.
March 2025 by Ann Dubois
Enjoyed our family dinner at this restaurant. Food was tasty and our waitress Angelika was great. She was very friendly and although it was busy, she was very attentive and ensured that we got everything we asked for. We will come again.
March 2025 by Rob Harding
Excellent food and service, too many kids making noise
February 2025 by Charles Franklin
I ordered the sea bass, and it arrived over cooked and somewhat miserly. The service was slow, with only one waitress on a busy Friday lunchtime.
February 2025 by Jules S
Absolutely dire night out!! Rare family get together which was ruined entirely by this restaurant. Despite the table being booked well in advance they had to cobble together tables to seat us which were near the entrance door and right next to an 11 year olds party which was not pleasant! Eventually they moved us to a better tablet at least in regards to not being next to the front door which was cold. It took over an hour just to get the starters for the table and roughly another hour for the mains!! In this time other people had come in and had food in front of them not long after they had sat down. I had the new Siciliana salmon dish, the salmon was hard and extremely dried out though the pasta that came with it was ok. I ordered off of the cocktail menu,the first one came without the meringues that should have topped off the drink,i changed the cocktail to the morello cherry which was delicious,i had another one and the second one came up without the cherry garnish on top.
Everyone has agreed that we will never eat there again.
The only good thing about this place was that we were given a substantial discount for the terrible service and the time taken for the arrival of the food to the table.
December 2024 by Sarah Healy
Wonderful service despite how busy it was and short staffed they were. Food was delicious!
December 2024 by R Weatherley
Won't be attending again, was shown in by a rude long haired guy, who pretty much threw our menus at us then seated us.
We were then greeted by a lovely young blonde waitress who was very friendly and took our drink and food orders promptly. Unfortunately we then waited an hour for our starters, when they arrived they were all burnt. Me and a friend ate ours but another friend sent hers back. The waitress took it back and was evidently embarrassed.
We then complained about the wait and the fact that all items were burnt and the waitress offered us complimentary soft drinks on the house. (I was drinking alcohol).
We then waited a further 45mins for our mains, I had a pasta dish which was lovely and I couldn't complain about that. However my friends had the beef stew which was again burnt and the potatoes were barely cooked and rock hard. We continued with it and was always polite and friendly as our waitress was evidently run ragged. She had atleast 10-12 groups on her own.
We were given no explanation as to what the hold up was. We then had dessert, I had the lemon meringue which was gorgeous but my friend had the tiramisu which tasted odd.
After spending 3.5hrs there and eating out dinner and dessert between 9:30 - 10:30 at night not by choice we finally got our bill and decided due to the appalling service we would not be paying in full. A manager came over and we explained, she then offered to take a 3 course set menu of order which we agreed to. She then went onto laugh and say that they always struggle on a weekend and she suggests we come back Monday - Thursday for a great experience. If the manager knows it's shocking on a Friday and Saturday why is nothing being done?
We never were given an explanation as to why it took an hour to cook 4 meatballs and why it took 3.5 hrs to eat our 3 course meal. Sadly I definitely won't be returning to the Chislehurst Zizzi branch.
December 2024 by Rebs Sommer
"Weekends are like this" is what we were told by the manager. 1 hour for starters to be served... and it was burned. 40 minutes wait again later for the main. A Total of 3 hours here for average at best tasting food. Lovely waitress but was serving so many tables that it were impossible to track down for a drinks refill. On the plus side management was approachable and held accountability. We did have a meal discounted and were offered a complimentary soft drink, although I must say, I wouldn't recommend it here. 2/3rds of the table are now feeling very unwell the day after.
December 2024 by Kerri Hacon
Had the venison and braised steak stew on dough. Was dry. Not enough stew . May just about of been a small ladel of it. I had I small chunk of meat . Not much flavour . Very disappointed. Green beans again not many and 2 tiny bits of spinach. Dessert was good . Has the cheesecake. Tiny hot chocolate. Not good value for money
November 2024 by Linda Muckle
Food was great, but service abysmal. I had to get our own menus for both main course and dessert. Waited half hour before anyone came to take order. Took nearly an hour for starters to arrive. The guy who delivered main course walked off without clearing table from 1st course. Had to remind him to do it, then had to ask for cutlery. Went and got our own condiments!! Then when we wanted to order dessert had to go find someone and ask them to take our order. Overall not a good experience. But at least the food was good.
November 2024 by Ste Dam
Food over priced, tasteless and cold .
November 2024 by Cheryl Philipsz
Went for a birthday dinner with 9 girlfriends. Our server was very pleasant and welcoming, but struggled with the bill and declared that payment for a glass of wine was outstanding, although we knew it wasn't. Plenty of choice including gluten-free and vegan dishes, plus a 3 course menu offering some savings on the a la carte.. However, one of our group didn't get the gluten-free pepperoni pizza she was expecting which had been substituted with a different version. Food arrived in dribs and drabs, so some of us were still waiting a good 15-20 minutes after others had received their food. Unfortunately I'd lost my appetite by then and couldn't eat much, so requested a doggy bag to take the remainder home. When we settled the bill I was taken aback to find I'd been charged £1.95 for just a splash of soda with my wine - extortionate in my opinion. All in all, it's a pleasant place for a group meal and you're not deafened by booming music all night.
October 2024 by Magda Mucharzewska
The team at Zizzi is always wonderful, we come every month! Special thanks to Angelika and the rest of the team who are always amazing.
Kid-friendliness: Ample space.
October 2024 by Dobrusia Zalewa
Excellent food, excellent service and delicious desserts. Thanks to Angelika and the rest of the team.
October 2024 by Graham Roffey
Good food and service
