December 2023 by London Roots
ABSOLUTELY DISGRACEFUL CUSTOMER SERVICE FROM THIS NEWSAGENTS. REDUCED MY ELDERLY MOTHER TO TEARS.
September 2023 by Simon Aylward
Nice friendly and helpful team both in the newsagent section and the post office section.
May 2023 by Greg C
The old guy who works in the post office is so rude sat there on the phone chatting while I was standing there for at least 5 minutes like I was invisible no apology, I used to work in retail if there's a customer yiu ring them back or put in hold that's extremely rude and there so bloody slooooow in there ?? this is just the post office the other staff in shop seem great
March 2023 by Thomas Hauschildt
Excellent customer service. I had a big problem with another post office, but the Chislehurst branch was very helpful and helped me to find the best way to send my packet abroad. The staff behind the shop counter is also very friendly. Thank you
July 2022 by Anh Dinh
Had a mix up from the day before and the corner shop lady was really lovely and helpful resolving the issue for me ?
June 2022 by K B
The staff in here are so rude and obnoxious (apart from the lovely chap based at the front of the shop)
May 2022 by Lane Fraz
Excellent service. Very helpful and pleasant.
March 2022 by A Dino
Had a mix up from the day before and the corner shop lady was really lovely and helpful resolving the issue for me ?
March 2022 by matthew h
Looked them up on Google it says they was open till 12 on a Sunday I get there at 10:30 to find it all shuttered up and not open????
December 2021 by ABHIJEET PATIL
Rude staff . They always try to sell costly service rather than appropriate service per need basis . Questions are not welcomed . If I purchase a service I would expect some more information on timeline of delivery. Each time I am given a vague answer or can't say when it will reach . While there was no one at window when I appeared at window I was send back to waiting line rudely. Atleast create a right setup to address your ways of working instead of assuming your customers to be perfect. It's era of customer obessession over customer education
June 2021 by Onyeka Online
Friendly and helpful staff. Honestly such a breath of fresh air in comparison to the staff at the New Eltham branch.Always helpful and willing to go above an beyond with the service they deliver.
June 2021 by Mandy
I have always had very good service and found the staff knowledgeable and friendly.
January 2021 by Hanna Yakavenka
Great service and all staff are friendly and up for a chat. I have been using the service for over 8 years now and will be in the future :)
December 2020 by BernadetteC-48
The shop owner where post office is located Mr Shah sadly has no idea about customer service neither about offered royal mail services or charges. I cannot understand How someone incompetent like him is allowed to serve in the post office. He requires in depth training. On previous occasions he has been giving incorrect inflated prices for parcels and letters. He always insists on sending letters and parcels bu 1st class. He needs reminding that it is put to the customer what service is used and paid for. As you can see other reviews, other customers reported similar issues. this particular person is dishonest. I found him very unhelpful and rude. When I told him he is incompetent he told me to leave his shop. I informed him that I would lodge a formal complaint about his incompetence he replied ?do whatever you want?. He stopped his colleagues from serving me when I requested someone else to help me. I have never seen a business like this before. An absolute disgrace to the Royal Mail
November 2020 by Ceyhan Elmaz
Wow this post office is so expensive they make their own prices up. Now the cashpoint outside charges you to draw money out
