January 2024 by Oscar chaves
Member of Staff left us and went for cigarette and while he was talking to us you could smell cigarette .
January 2024 by jane gatehouse
The service I received today at Dreams in Chingford was second to none, Mo was extremely knowledgeable and helpful in ensuring we chose a bed that best matched our budget and needs. The whole process was seamless and Wendy was really helpful ensuring we got everything we needed at a competitive price. Buying a new bed was definitely not the chore I was expecting.Thank you
December 2023 by Joanne Marshall
Had a great customer service experience with Samuel @ Dreams Chingford. He gave great advice and sound product knowledge. He was courteous and polite throughout and helped me chose an appropriate mattress within my budget range. Looking forward to my new mattress and would definitely recommend friends and family to store for customer service and range of products on display to try.
December 2023 by Adrian Allan
Debbie and her colleagues at the Enfield/Southbury branch are the people to go to as they all provide an customer service along with the use of the Bed simulator which I highly recommend if you're in the market for a bed.
December 2023 by Kamel Lasga
Wendy was very helpful from the start to finish with a great customer service.
December 2023 by David Bryan
Excellent website allowed us to create a shortlist prior to visiting the showroom. Friendly and helpful staff enabled us to make our choice.
December 2023 by Onye Ukegbu
Gary @ Dreams Chingford is the man to see. He was informative on bed frames and mattresses he was very considerate also when it came to budget and quality.
November 2023 by G S
Soon after arriving I was greeted by Wendy who asked how she could help. Once she knew what I was looking for, she showed me the options available and answered my questions so that I could make a decision about what I would do. She was polite, informative, hospitable (offered me a drink), and reassuring when I expressed some concerns about delivery. Left me feeling really pleased with my purchase. I would recommend the store to friends who are looking for a new bed.
November 2023 by Saf Hussain
Great customer service from the lady at Dreams this past Sunday. Great service, found exactly what I was looking for, wouldn't have done so if itbwas for her care and attention.
November 2023 by Lol Wickham
Very helpful young man wasn't at all pushy went above and beyond to help me purchase the correct mattress for my needs very knowledgeable and I highly recommend him unfortunately I didn't get his name
November 2023 by Paul Harris
Needed a mattress same day due to severe back pain and dreams was my local store.On arrival I explained my situation to Sales representative Wendy and she walked me through the process with no fuss from start to finish, with offers of beverages and kind help .The young man that sits beside her was also very helpful getting things ready and helping get the mattress in my van. It's an ex display model but I have been in my bed since 3pm and now it is 7.33pm and with what I had also received from my doctor I am feeling alot better already. Thank you Wendy and also to the kind young man who sits next to you . I cannot review the mattress fully but with the pain relief I have already got I fully recommend anyone to get a mattress That you can try out first as my previous was from online purchase that is not even 6 months old. In dreams they have a machine that gives you the information you need to purchase the mattress you should be looking for.
October 2023 by ian milwood
Wendy was very efficient and helpful finding a mattress for my mother on our initial visit to Dreams in July 2023. She used the in store Sleepmatch technology to find the right mattress and gave my mother a card with all the relevant information required. We returned today to purchase the mattress recommended and my mother only wanted to deal with Wendy because of the great customer service she received on her first visit.
October 2023 by roy padgham
Very impressed with the "lay down and we will tell you what you need" system, avoided us wandering around to see what we thought would be okay.The young man who looked after us was very friendly and professional, when looking after us.
October 2023 by kittycorn lover
Staff are welcoming, and well knowledgeable about product options. Prices are affordable and they have excellent stuffs.
September 2023 by Sammy Fhad
We were greeted with a smile by the lovely Debbie. She offered us a drink, was very polite, gave us a good discount and we were overall very satisfied with our purchase. Wel done Debbie??
