December 2023 by Connie
Nice staff
December 2023 by Robert Creasey
I have been with this pharmacy for a number of years now . and found that they have always tried to help me with any issues I have regarding medication. Particularly. The young pharmacist Emma. Thank you all at borno for your help over the last 7yrs plus. Keep up the good work. ?
October 2023 by Ted Denton
Lovely staff working the counter and they?re always very helpful, very lucky this is my local Pharmacy.Today I walked in to collect a repeat prescription and book a Flu jab and received my vaccination ten minutes later.Thank you to everyone at Borno Pharmacy Highams Park
July 2023 by Eileen C
Why do you never answer the phone?? Now I have to make a special trip to see when my prescription will be filled!
April 2023 by Beebjan Patel
Best company ever
April 2023 by M C
Oddly aggressive and belligerent service from pharmacist. I would suggest avoiding if possible.
April 2023 by Deborah Grant
I have used this pharmacy a handful of times since moving into the area. A couple of months back, a prescription I received had a flavour I cannot digest but I was given the same medication (over and over again) despite informing the very rude shop worker who by the way talked down to me and tried very hard to belittle me by smirking about me at her colleagues behind her in front of me and the other customers, that I cannot take that particular flavour. The previous pharmacy I used had actually ordered in another flavour for me. So why couldn?t borno? A few days ago I called this pharmacy and ordered some medication due to it being a bank holiday weekend and I wasn?t sure if I would receive my medication by post on time. However, because I had used the postal pharmacy previously (literally because of the shop worker disgusting attitude) and although I had called borno, it seems my order was sent to the postal pharmacy. This morning I went into the pharmacy to see whether the medication was actually at the pharmacy because I hadn?t received them by post. Whilst in the shop I found a email stating that the medication would be posted. One of their friendly (rare) assistant offered to ask the pharmacist to give me a few days medication to get me over the bank holiday until I receive the ones by postage. I presume it was a manager that came over and asked me what my query was. He was quite rude, dismissive, not listening and walking off before I even finished explaining the situation. He did this twice showing no respect for me as a customer. The senior pharmacy then asked me to call the postage pharmacy to cancel the prescription, so they themselves could give the medication to me over the counter. I was treated as if I was doing something dodgy, was asking for unsolicited drugs and treated with suspicion. I firmly believe the rude belittling treatment I have received in this pharmacy on more than one occasion is due to the colour of my skin. I will definitely not be using this pharmacy again.
March 2023 by Carl Jackson
Used to be quite efficiently run with friendly staff. Not anymore. In fact, it would be a step in the right direction if they got rid of that rude receptionist (hired a few years ago) that always talks down to people.
November 2022 by Wendy Clifford
Amazing pharmacist, helped me so much with my heath issue today. Thankyou
October 2022 by Zareen Sajid
Always a great service, the staff are very friendly and have always offered great advice. Highly recommend.
June 2022 by Maria Roberts
I have always found the staff extremely helpful.Always welcomed with a smile, which must be difficult sometimes considering the pressure put upon them in current circumstances.
January 2022 by Mark Hughes
I know that the sign in the window said there was no rapid tests available, but as the Nhs/ gov website just informed me that you had them and gave me a code to collect I thought it wouldn?t hurt to ask.I didn?t appreciate the condescending tone in the way I was spoken to. I was perfectly polite to you and only asked for the reasons above. I am sorry to have wasted your time. I will shop elsewhere in future.
August 2021 by Julie
I have used this chemist for at least 30 years and can honestly say they have always been helpful.
May 2021 by zlati koleva
terrible service and terrible behavior with me .. I'm pregnant and diabetic .. every time they make me a problem with the things I measure my blood with. and I have to measure it 4 times a day. I miss several times already because they don't deliver them to me and I've been waiting for a whole week ..
March 2021 by Salim Chowdhury
Absolutely rubbish place to have your prescription. They dont care at all. Previously my wife moved to collect her prescription from this place to Well Pharmacy but today it was clear to me why! my doctor sent my prescription in the morning, I went there to collect around 1pm when it wasnt ready to collect ! they asked me to wait 10 mins -I replied saying instead of waiting can i do my tesco shopping they said its fine. Once im back after shopping they said Pharmacist is not here on lunch break I have to come back after an hour. I was very upset as they didnt say anything when I told them I am going for shopping otherwise could wait ! I said next time I will make sure not to collect my prescription from the them -no apology but said oh ok ! I wont go back to this shop ever again.
