November 2023 by T C
Disgusting behaviour from Naz, who was extremely rude! The pharmacist had also intervened too. I felt bullied and attacked for asking if they Naz could help me find an item. After being rude and giving me attitude I asked to speak to a manger in which she didn?t get however, due to the loud argument.The manager Monzur Chowdhury came out from the back to have a look then went back!The pharmacist and Naz shouldn?t work in this industry if they do not know how to speak to customers! I will be taking this further than a google review!!Avoid this disgusting boots!Go to station road it?s worth the travel.
October 2023 by marlen gjocaj
the servise there very rude one young lady shes being rude with costumers
July 2023 by amber green
Terrible long queues and nobody to help. Over worked staff.
May 2023 by Henry Johnstone
Absolute giga Chad's of pharmaceutical services!
March 2023 by Cutiepiekyo
Called on five separate occasions and they have never answered the phone!! Considering the medication shortage at the moment, it's extremely inconvenient for them to not be on hand at all to deal with customer queries.
February 2023 by Profit Shim
Excellent customer service shown from Shakira today, patience, understanding, supportive, with great product knowledge.A credit to the company.
December 2022 by Malgorzata Janiszewska
Store should be open at 9am, that?s shown on the website. I knocked at 9:15, staff is ignoring my presence. I supposed to collect staff for Christmas I?ve ordered online. Now I have to go to work. Thank you Boots
November 2022 by Margaret Baker
Once again notice on door informing customers that they are unable to open as pharmacist is late. This is at 11am, no idea when he is likely to arrive. Have no meds for my diabetes and unable to collect new prescription. This is not the first time this has happened, I will be changing to another chemist from now on.
November 2022 by Samia Khalid
The rudest staff I have come across at boots pharmacy. A staff member was literally shouting at an elderly man because he couldnt understand. And I asked a staff member for a bag for my purchase and she rolled her eyes at me. They need basic customer service training. This branch needs to be reviewed.
August 2022 by Aaron Penman
When you have a laminated sign that states the pharmacist is going to be late so the store can't open. Its time to get a new pharmacist... as it clearly happens more often than not. 2 days in a row not being able to get in. One due to technical issues and now this. Shambles.
June 2022 by Lycey
Always get a good service from Shakira. Others not so much.
May 2022 by Sue Reynolds
No one serving on a till today. I spent 10 minutes queuing up with people who were collecting their prescriptions! I just wanted to pay for items. Appalling service. I was totally ignored. I will never buy, or should I say , attempt to buy, anything in there again. Shameful customer service.
January 2022 by Mario Gomez
Very nice and very nice customer service amazing girls with Big heart working in this shop
January 2022 by John Tyson
Sadly looking a little tired now. Selection of goods poor would only use for their prescription facility
September 2021 by M R
Boots only store in whole Chingford area. Staff is good. Specially pharmacy services fast and well maintained. Only store layout is bit odd and entry door is complicated to use. It is not fully automatic from outside and inside you have to press a button. Also it is getting unnoticed because of scaffolding next door. I hope when nextdoor building reopen this store will be reorganize & get busy again.
