February 2024 by Jessica O'Sullivan
Wrong information online. Told it closes at 5.30pm everyday, not 6pm
January 2024 by Natasha Morris
Used the post office today and encountered a very rude and extremely unprofessional older Indian gentleman.I was informed I was unable to pay using my phone and needed cash as they accept cash only? which I didn?t have. I thought this was odd, but accepted this and went home to get a card?.When I returned the ?gentleman? in question deliberately ignored me waiting at the counter despite me standing and smiling at him, he walked past me several times, his co worker (serving customers) advised I should give him a minute as it?s been so busy today?.after several minutes the man in question didn?t return, he was found but another customer waiting round the corner leaning on the coffee machine deliberately ignoring me and other customers.He refused to help me or any other customers!I left and went elsewhere, but am absolutely shocked by his attitude and behaviour!
May 2023 by Rob
The elderly Asian guy who works behind the counter, is rude, unhelpful and spiteful. He closes when he likes and it?s shocking in this day an age that a company like the Post office employs people with this attitude.
December 2022 by SHALEA
Beware of the Rude Indian man named Bala.Was verbally abusive calling me names like ?I?m not serving this idiot? aswell as saying ?I?m not human? after not caring that he didn?t have a ?break & wasn?t feeling well? & felt the need to take that out on me (the customer) when it?s his managers responsibility to care for his well-being - which clearly they don?t.He also immaturely shut down the Post Office & they closed the whole shop & resigned acting like a child on the spot, leaving myself & other customers confused, appalled by this behaviour & forced to go to the other nearest local one.I visit a couple weeks later & he?s back behind the counter after resigning? Also Gave me dirty looks.. & there is a queue of post office customers & only him behind the Mcolls shop till (post office counters are empty)whilst we all stand waiting for service & wasting our time waiting.A woman mentioned to me he incorrectly filled out a package to Spain in which she has to repay the fee to have it filled out correctly as he clearly can?t do his job properly.I?m sure there?s loads of people needing jobs for you to be hiring 1 member of staff??Really??Considering he has mental health issues and needs proper help.Sort out your staff!This stressful experience has left me Not feeling comfortable to visit this store ever again with the atrocious customer service standards they deliver.Would avoid here!!& visit Tesco Post office Hook road - much nicer staff & customer service.
November 2022 by Valentin Vukadinov
Opening times is from 9am to 5:30Sunday closeRong information online!!!!
October 2022 by Gabriella Ross
Incredibly rude man working in the post office today. No manners at all. He told my friend to put her phone?s brightness up without a please and even shook his head and tapped the end of his fingers on the desk as she did so. It feels as if I am bothering him every time I take a parcelthere. Not sure how he is still in a customer facing job.
September 2022 by Georgina
They seem to open and close as they please. The opening hours on the website aren't correct, they're never open that late, they have printed their own version of the opening hours and taped it to the glass window inside but can't even adhere to their own choice of hours. Shocking. Decided to close an hour early today and send everyone away despite a queue of people standing in the shop waiting. It's only getting one star because I can't give it less.
July 2022 by Anita Zechmann
Typically was fine with service. Although I don't visit at peak hours. Please note this Post Office opens at 9am earliest. Not 6:00 am as suggested here. Please update. Picture of opening hours as of today attached.
July 2022 by Mark Kalman
Absolutely the worst postoffice I've ever been to. They open and close whenever they feel like, they lose parcels and then not able to do anything due to their 20th century admin methods. They shouldn't be allowed near any letters or parcels let alone running a postoffice. It's a joke.
June 2022 by Dan Matthews
This is the worst post office I have ever used. It?s a lottery if it?s even open, so frequently is there some hand written scribble on the door about some issue or other. On the upside, the staff are nice when there.
June 2022 by Kris Coupe
Need to update your opening hours. Be careful as this place closes earlier than stated. I would call ahead to make sure they are open if going in the evening or go to another Post Office
May 2022 by Jacob LDN
This post office is closed more often than it?s open the staff are clearly about as reliable as a bike with no wheels. It?s embarrassing, there are plenty of people who want a job so time to hire new staff!
February 2022 by Vasileios Saroglou
I sent my package 5 days ago and I still can not see it in Track your item
August 2021 by Esther Rodriguez Martinez
Very rude staffNot helpful at allThe opening times are wrong, they close at 18:00h, even there is no evidence of that on the shop....Disgusting place and staff
July 2019 by Alex Knight
since the post office lost all it staff bar one that is now part time they really dont know what there doing and always closed because there short staff.