March 2024 by Gregory Pinchin
Ordered one day received the next. Good service and product looks as advertised in good condition. Also discount offer didn't work on the site but they reimbursed me personally....Nice one.
March 2024 by BRUCE DICKSON
Website is easy to navigate, good details on the product. Ratings of product quality very good. Delivery made as per promise. An all round excellent experience.
March 2024 by Richard Perkin
Item arrived next day and was as described
February 2024 by Adam
I like the concept but I think this company is more tailored for online than visiting the shop. When I visited there was only one person available and I felt like they only wanted to do the minimum to get rid of me. There was little stock available so you have to ask for it. Which is fine if the customer service is friendly and efficient but the guy working was dismissive and a little rude. I asked for advice on putters and got ignored. So i didn't buy anything. In the end i went to a competitor and got great advice and a better deal
February 2024 by MJ Muj
If you're after incredibly rude customer service, unapproachable staff with a sense of self entitlement and arrogance then this is the place to go! Literally the definition of why getting into golf can be intimidating. Fantastic concept and fairly easy process of buying and selling clubs but avoid visiting unless you are of a similar mindset to the staff that golf is for rich, middle aged fat white men.
February 2024 by Tom Taylor
Amazing service, best customer support especially from Adam .
February 2024 by Steve Lewis
Hi all visited the shop after spending a long time researching on their website , I got a quote for my irons and driver, both quotes were met in full no quibble, got a new set of irons and a new driver and £10.00 change. The service was second to non, really impressed with team at golf bidder.
January 2024 by Kulbir Basra
Very good customer service
January 2024 by Little legs 26 F
Great selection and helpful staff.
January 2024 by Sean Eligon
Second-hand golf lover's DREAM! Literally any club, any year available at reasonable prices.
November 2023 by Rip Patel
A pretty frosty reception from the grumpy old guy at the counter who completely low-balled me by offering just over half the price I was quoted online to sell my clubs, despite them being in good condition with immaculate shafts and grips. Even more frustrating having seen afterwards that I could've got twice as much on other sites. An uncomfortable experience overall which made me hesitant about asking for advice on other clubs that I was after.
November 2023 by Bradhelen
A very well run and professional company with a huge choice of clubs to choose from. I went to the store in Leatherhead and spoke to Tom, who was a really nice guy and very helpful.
November 2023 by Sean
Sent a couple of clubs in last week, appraised, paid within a couple of days. Super easy, free delivery. Five stars, really impressed. Thank you.
October 2023 by Michal Nowak
It's very disappointing. I ordered a TaylorMade Sim Max D driver from Golf Bidder with a condition rating of 6, which implied a fairly used driver. However, according to their own rating guide, it should not have any dents, as they don't buy or sell drivers with dents. Unfortunately, mine arrived with a dent. While the company has offered a refund for the damaged club, they've lost my trust, and I won't be making future purchases from them. I strongly recommend that other buyers inspect their clubs upon delivery, as this damage was glaringly obvious and should have been caught during their inspection. It's evident that the damage predated shipping, as there were no signs of damage on the packaging.Adding to the disappointment, the club wasn't even cleaned, with visible physical dirt from prior use present.Contrary to the picture on the Golf Bidder website of the actual club the original head cover in the picture was not included instead a generic black headcover was delivered.
September 2023 by Angela Preedy
First time I've used Golf Bidder. Spoke to a super lady on Customer Services, she sorted out what I wanted over the phone and I drove straight over and picked up my purchase. Great service in store. Will definitely use them again.
