January 2024 by neil horton
Slightly disappointed. Very little beer on tap, as they were off so settled for Marroti. Not my favourite. My wife asked for a soft drink, but was only offered fizzy drinks. We asked if they had J2O, which they did have. The food selection was a little sparse. No choice of fish other than Fish and Chips.
January 2024 by Lewis Snow
Absolute dog dirt. Shown to a table under the stairs and summarily ignored for half an hour before we left without so much as a drinks order.The place was deathly quiet too and we weren't the first table to get up and leave without ordering.
December 2023 by Freddie Czypionka
My Unpleasant Experience at Beef EaterMy recent visit to Beef Eater left me profoundly disappointed. The 40-minute wait for my food set the tone for a less-than-ideal evening. Upon receiving my gammon, I was disheartened to find an abundance of fat, significantly affecting the dish's quality.Service, unfortunately, extended beyond the slow kitchen pace. My plates were never cleared, creating an untidy and unappealing dining environment. Equally concerning was the staff's apparent disregard for my presence throughout the evening, leaving me feeling neglected.To compound the issues, when I decided to address the fat-laden gammon by requesting a replacement, the ordeal continued with another 40-minute wait. This extended delay only added to my frustration, diminishing any hope of salvaging the dining experience.I share this feedback in the hope that the management addresses these shortcomings promptly. Improvements in food quality, service attentiveness, and timely replacements would undoubtedly enhance my overall dining experience at Beef Eater.(Picture attached is of the food after waiting another 40 minutes)
December 2023 by steven brock
To be honest not great, staff are good but the room was cold did have to figure out the heater which took a while to slightly warm the room but still cold when I returned to room, bed seemed hot to sleep in as I think is a foam mattress very disruptive sleep as banging doors and noise carried through building.Restaurant bar (next building along had strange odour and toilets leaking onto floor which wasn't very nice.) Choose not to have the breakfast, I don't think I'd choose to stay here with my family. Honest reviewIf it was a beer it would be a Heineken zero...
December 2023 by Phil Stone
Classic British chain serving steaks, burgers and more. The restaurant itself is spacious and cosy and there is plenty of parking.As the restaurant is called beefeater I would have expected the steaks to be nice and flavourful but unfortunately it?s just nothing special. Yeah it?s bit better than Wetherspoons steak but nothing compared to a good steak restaurant.It?s ok for an occasional visit if you have one of their many vouchers but full price I would say it?s not worth it.
December 2023 by Chris S
Excellent service, Average food.The food is distinctly average and a little expensive. £19 for a Prawn Skewer (4 prawns) with fries and a garlic bread which was a flatbread with garlic butter.The staff, however, were excellent. It was busy but they were friendly and efficient if a little stressed.
December 2023 by Adrien Jones
We actually left before getting a table. We got to the restaurant and waited in the spot where you wait to be seated. No one came to see us. We waited for 10 minutes. In which time we were clearly visible to the staff behind the bar. A member of staff even went past us and out the door looking like they were on a break.We should have got the hint from the fact the restaurant was empty! A member of the public even commented to us to find our own table as the service here is really slow.Me, my wife and 4 year old daughter left into the night to try and find somewhere else to eat.
December 2023 by Greg Stone
When it arrived, the food was very tasty. The steak was delicious. However, only 3 stars for service as we had to wait an hour for the starters and had to ask about the mains. On the really good side, the management gave a deduction in the overall cost of the meal due to the delay.Kid-friendliness: A member of our party was a 4 month old baby in a buggy. The staff made sure we were allocated a table in the corner of the restaurant with plenty of room to keep the buggy put of the way. Top marks ?
December 2023 by ANGELA MCDONAGH
We had a table booked for 5pm, and needed to be at Chessington Garden Centre for 7:20pm to see Santa. The service was unbelievably slooow. It took ages for someone to even acknowledge we had arrived and were waiting to be seated, then the ordering and bring out the food just took forever! The guy serving us was very nice but they were clearly very under staffed and there was not 1 apology the whole time. Food was nice but we ended up rushing our desserts due to running out of time which was a shame.
November 2023 by Nuno Ovelha
Visited the place on Monday 13/11/2023 the atmosphere was good really enjoyed my food but the best of the evening was the service was served by the manager Carlos that was really knowledgeable of the menu was very friendly and polite and our requirements was meet. We had a great evening. Thanks one more time Carlos for the great evening hope to see you soon again.
November 2023 by Wayne Johnson
The place was empty but was given attitude when arrived! Sat us down after a wait, asked for 2 high chairs originally, had to ask again when sat at the table! After 35 minutes we left as waiter hadn?t even come over to take orders for food and drink! Place was dirty all tables full of used plates. When we got up to leave the waiters looked on and didn?t acknowledge! Avoid!!
November 2023 by AngryGherkin
Lovely place, only two little moans the mushroom was cremated and the steak was extremely vinegary. But the steak was cooked beautifully near perfection just way too much vinegar on it and the mushroom.All in all would definitely eat here again
November 2023 by Tracy Hobbs
Poor service, long wait for food that was just about edible! I would not recommend this restaurant. There was one waiter who was friendly and kindly took 20% off the bill.We ordered lattes and they arrived cold! So wasn?t charged for those. This is a shame as I?ve been to other beefeaters and they have been brilliant! ?
October 2023 by C Poppie
Always super breakfast and reasonably charged for £9.99 you can eat what you like and as much as you like with tea and coffee and fruit juices all inclusive of the price. Plus as it?s self service you can choose your portion size. Lovely staff, very accommodating. I would recommend this for
October 2023 by Phil
Poor experience. Waited an hour for our food to be brought to the table only to be presented with two stone cold meals out of three adult meals ordered. Asked for replacements, and after a further 15 minutes, the same food was brought back clearly after a session in the microwave. Waitress was very apologetic but it was the kitchen staff not front of house that needed to sort themselves out. Clearly they are not interested in providing good food and experience and I would not recommend this location as a place to spend your money.Vegetarian options: Don't bother as it's a very poor choice.
