February 2024 by Richard Wilson
Very annoying that the mens department on upper floor had tills but you cannot pay for goods even though its staffed by persons not looking busy.
February 2024 by YvieT
Went to refund a £4 item with the receipt - and ONLY receipt given. The man upstairs in refunds section said it was only credit card receipt. I told him again this is what I had, moreover unused tags still on. He got his knickers in a twist over nothing and called his ?manager? to issue the refund. She then said I?ll give you one and then said I won?t because she didn?t like the look at my face and said I was rude. I asked her to explain and she couldn?t explain anything They are very rude and prejudiced individuals and they gave menacing looks (my people would understand;). Made unnecessary assumptions. The man who could barely speak English accused me ?recording? their rudeness! - when I was on the (Great idea ?mate? wish I had after that !). When was looking at my to do list. I was shell shocked. I guess they were bored in their empty shop and wanted to create a drama to fulfil their day.I give this shop 2 years max! Very unwelcoming and poor quality item refunded in the bizarre and time consuming way I have ever encountered in my life. Like someone else on here said - I will NOT be shopping there again- another customer gone and many more following suit.
December 2023 by Greg T.
Cheap which is good though their quality follows. RETURNS process is the worst I?ve seen - manual and very time taking. Not worth buying anything unless you?re 100% certain you?re keeping the items.
December 2023 by Sharon Bonnick
I love Matalan It is such a lovely shop it's such an experience when pop to Matalan It is such an shop
December 2023 by Nigel Curtis
Busy but good clothes and helpful staff
November 2023 by Arpita Craker
Wide range of clothing all very economical prices
October 2023 by Sandra !
Excellent place to go shopping and walk a little with family, friends or alone!!! I recommend the shirts for men, they are all beautiful. Also the Christmas decorations.
October 2023 by Cath Land
Very tidy shop,nice layout and friendly,efficient staff.
October 2023 by Peter Bliss
Good choice of toys and clothes for my nieces everything easily located great staff and good customer service
October 2023 by Martin Vincent
Always a good store to shop in, large selection of great clothes
September 2023 by Mopelola Akiri
Very big and great options
August 2023 by Lois Knott
Staff always helpful very good selection and excellent prices
August 2023 by Vanessa
Very helpful and friendly staff, clean store and great selection of items available
August 2023 by yyertek
1 person serving on till waited half an hour to be served
July 2023 by Sara
Awful quality clothing, some few and far between basic house items but I wouldn't recommend as the quality has went downhill over the years. Cheap is good especially nowadays and you get what you pay for so they need to lower their prices or up their suppliers. Can't see it lasting much longer