March 2024 by M P
Stefan at Chadwell Heath Halford is fabulous!!!!!
March 2024 by Lance Clapton
Excellent fast service and fitting the new battery to my car?
March 2024 by Justin Max-Lino
Ordered a bike through C2C scheme had issues with it not getting delivered to store which I appreciate as the one I ordered was on display and they couldn't hand over. My issue stems from the lack of communication about when I can collect it and the store manger not having any care in the world that I want just drop in any time to collect it, he was rude and unhelpful, now cancelled the order.
March 2024 by Stephen Adams
This store is a real mixed bag . The staff are helpful but the manager is not helpful at all .I purchased the Carrera Vengence in September 23 had issues with back brake miss aligned the front brake fell apart at a set of traffic lights within a week they fixed it threre and then ?.I then replaced the disc caliper and pads front and rear myself as they were not working correctly.About a month ago there was strange sound from bottom bracket I went in and was told to book it in online the manager said 'I can't look at it you have to book it in on line' 'No I can't book it in for you 'So booked a health check had to wait another week to have bearing done and front shifter looked at as was very hard to shift gear's.On collection was informed that the bottom bracket bearing that is sealed was full of water and the shift was now moving freely and there were no other faults.1week later the shift broke . The manager wouldn't allow it to be looked at said not under warranty.Told you have to book a health check as the bike department is not a priority and he has to allocate staff. And that I should have brought a better bike (l thought that the vengeance was there best seller?).So book on line for 09.00 the next morning .On arrival at 08.45 was told there's no body from the bike department in till 11 or 12 they phone the manager he eventually arrived at 10.30 no apologie did the health check and gear leaver no working . Oh and in a week n a half chain warn rear cassette warn and needs replacing . So booked it in .After the cassette and chain replaced on collection was told that the manager had identified the incorrect part and would have to order it in . However Jack who does the repairs Not the manager would be on holiday in a week they got the part in but nobody phoned to tell me of it arrival.When I dropped it off told the manager that the cable needed adjusting ( that should have been check when fitting the lever )The day after collecting the bike it was miss shifting so in the pouring rain I fixed it myself as going back again would be useless as Jack now on 10 days holidaySo all told Can I recommend the Carrera Vengeance well the manager said I should have brought a better bike Mmmmm.Can I recommend Halfords not really.Saying that the staff in my opinion are OK but being totally let down by the manager
March 2024 by Alberto Ramos
Unbelievable.
March 2024 by Steve Dowton
Great services From Dan very professional every time I go to Halfords Chadwell Heath give great services and great advise Dan is one of the kind I always tell friends to go and see Dan
March 2024 by Ingrida Dembinskiene
Wayne done a great job repairing my work car windscreen!
March 2024 by choostychoosty82
Ordered an air filter from here and was ready to collect next day. Staff were really polite and helpful beyond what was needed. I left feeling very satisfied with the experience.
March 2024 by keiichi hayakawa
good place, convenient bike racks outside the store and friendly staff
February 2024 by Didar Ahmed
Bought my first carrera crossfire 2 wayne built it for me absolutely amazing customer service from Wayne he done a excellent build on the bike for me
February 2024 by Petru Loghin
i waited 40 minutes for the attendants to give me air filter and they didn't., they only gave me two filters, the third of which they made me pay for the air filter once more, I am very dissatisfied with your colleagues the money did not return to me from the filter back
February 2024 by Khalid
The technician was very helpful. Great collection of products.
February 2024 by Shanice Ennis
Never seems to be anyone on the bike area on a Sunday and you can barely find anyone on the shop floor for help. They only seem to care about the motor section
February 2024 by david jackson
Dashcam still being fitted at the moment.i think they should have a proper customer waiting area also the place is very cold so waiting for approx 2hrs did become a little uncomfortable,staff are very good though personally i dont know how they expect them to work i very cold conditions no proper workshop for them not very good cmon halfords play the game for your workers.
February 2024 by R W
Great service.Great staff. Stephan in the bike repair shop was great.
