May 2024 by Brian Marshall
We recently moved house in the Carshalton area. Our purchase and sale were both handled efficiently by Silverman Black. We found Simon, Alex, and their team to be professional, polite, and extremely helpful. Both the sale and purchase were completed quickly, and their expert liaison between solicitors, buyers and sellers made the whole process as stress-free as possible. They went above and beyond to keep things moving smoothly. We would highly recommend their services. Brian & Ruth M.
March 2024 by P
Avoid! Not proactive with sales progression at all!!! Prey on those who are selling deceased estates to make some extra money on the side with no consideration for grieving families.
February 2024 by Hugh Mackay
Simon and his team have been fantastic throughout the selling process . I chose them as they are one of the few family run agents on Carshalton High Street and their service didn't disappoint. Would definitely recommend and use again.
January 2024 by Jutta Henley
Silverman Black quickly found a very good tenant and do a great job of managing our rental flat. We also used them to sell 2 properties and were extremely happy with the personal and professional service they provided. We have no hesitation to recommend Silverman Black
July 2023 by Liu Xin
They are very professional and friendly, especially Alex, he had been replying any enquiries instantly, definitely recommend Silverman Black to the buyers.
May 2023 by Jon Local
Stay Away if you can. Massively overvalued our property I?m guessing as a ploy to win the business, but when challenged was incredibly rude to be honest I was in shock. Our friend has also had a dreadful experience with them where the owner Simon was rude and threatening. Similar to a review we read below
April 2023 by Mark Asher
Silverman Black is an independent Estate Agency run by Simon, and his son Alex. We have been with Silverman Black for at least 7 years now and haven't had a single negative thing to say about them.If anything, their work, conduct, and support is exceptional and exemplary.Rashpal and Charlotte are so pleasant and diligent in managing all aspects of our rental property. Time and time again they have gone the extra mile and a half to support us and not only met, but repeatedly exceeded our expectations.And to top it off, we get all the excellent standard services at the lowest rate in the industry!I could go on and write essays about how brilliant Silverman Black have been for us, but prefer to keep it concise here.
March 2023 by Mimi Woods
A fantastic agency. We use them as managers for our apartment letting . The best service you could wish for. Can't recommend them highly enough
January 2023 by Keith Tobin
Everytime I have viewed a property with Silverman black there staff have been exceptional and are so professional. A million miles away from some other bigger companies. I hope that my first property purchase will be done with them.
November 2022 by Peter Kemp
We have always been impressed by the team at Silverman Black, we have used them a number of times, and I can only conclude that they are possibly the most professional team around, most recently they have sold the property for us and I put some of the success of that sale down to their continued professionalism and ability to build and maintain relationships. Whilst they may not be the cheapest in the market, I have found that they get the job done in a way that ensures as a seller you get the best price, and as a buyer you get the most sustainable and fair handling. Ultimately giving both parties the outcome they are looking for whilst minimising the risk in the property transaction.
November 2022 by Grace O'Grady
Silverman Black are a friendly and helpful estate agent who work tirelessly to help buyers and sellers through what can be a stressful process! Always there to offer advice, and with someone always on the end of the phone - we've used them twice now and would thoroughly recommend. Thanks SB!
October 2022 by Dominic Rose
This company always goes the extra mile ,they have a wealth of experience and expertise,all the staff are extremely efficient,especially Simon,Rashpal,Olivia ,Charlotte and Alex,if you considering buying,selling ,renting out or renting I would strongly advise to use this company they have taken the stress and hassle away from me ,Thankyou .
October 2022 by Jane Wright
Silverman Black are the absolute best estate agents I have ever done business with. I've had my fair share of experiences over the years and they are way above all the others. Simon was professional and very friendly and helpful throughout and beyond. He was always on hand to help when I needed and kept me fully updated and went over and above what I expected. I would absolutely recommend Silverman Black
October 2022 by Heather JC
We signed up to Silverman Black because Simon appeared to come across knowledgeable and experienced. Having just had newborn twins we wanted the process to be smooth and stress free as possible.All was fine at first. We had an open day where we were told they had booked in 10 viewings however only 4 viewings showed up. This made us slightly suspicious however we received a good offer and were told that the potential buyer had been properly qualified. 6 weeks later things had slowed down and surverys kept getting cancelled and we expressed our concerns to Alex and Simon that our buyer was messing around and wasn't committed or serious about buying our house. We were told not to "rock the boat" in Simons words and that we would potentially lose the house we were buying if we were to relist our property which was total rubbish and said to worry us. Alex also referred to another estate agent we were dealing with as 'cut throat and aggressive' which I thought was a highly unprofessional comment to make. After 4 or 5 stressful conversations with SB trying to pursue us to stick with our buyer we agreed. A week later their survey was done on our property and the next day the buyers pulled out saying that they couldn't afford building works they wanted to do.We feel that SB could have asked more questions and addressed the number of red flags and concerns we raised with them along the journey to avoid us wasting 6 weeks of this process. There's no point in going into the ins and outs of what SB could have done and should have done because Simon does not agree with us and feels they have done nothing wrong.We don't feel they are proactive with chasing people up in the chain and keeping us informed as a number of times we had to ring and chase them.After our buyers pulled out we told SB that we didn't want to sell through them anymore due to the above reasons and we wanted to cancel the contract. Simon became defensive, rude and sarcastic over his emails saying that we were using them as a 'scapegoat'. His use of inverted commons add to the sarcastic tone. Simon told us we had to give 2 weeks notice as per the contract and we couldn't advertise our house through anyone else before this date. We asked Simon if he would waiver this period so we could get on with the purchase of our next house, being a family of 5 with babies we obviously want to get this process over with, and then we wouldn't leave a negative (but honest) review but he refused. He is unprofessional, spiteful and rude over emails and has even threatened to report us to our work and get solicitors involved adding to the stress and anxiety this is already caused our family. My partner wrote 'take care' at the end of his email and Simon accused him of threatening him!! Its laughable and paranoid.I note from previous reviews other people have experienced the same.I even recommended a neighbour to SB but they also weren't impressed with them.I will continue to tell people to avoid this company if they want to avoid stress and rudeness.It's a shame as we thought so highly of them at first.Simon really needs to work on his customer service and attitude.We can't wait to use someone else.
July 2022 by Nicola Novell
I would like to say how amazing Silverman Black were in selling our property. Everybody in the office was always very helpful and professional at all times. They really checked out the buyers and got our sale through very smoothly. I would 100% recommend them to anyone looking to sell or rent out their property.
