January 2024 by Munira Osman
I was dealt by a young lady named Samina. I ordered a toaster but had too many bags to carry it home. Samina kindly allowed me to leave my paid item behind the desk and said I can come back with my receipt anytime to pick up which I appreciated. I went back the next day to collect my item, the lady who dealt with me said she couldn't find the item and handed me back my receipt. Samina came over shortly afterwards and was very abrupt. She told me with a unpleasant tone that I was supposed to come back on the day to collect my stuff. I told her I wasn't told it had to be on the day and she very rudely denied this and said well you didn't come yesterday like you should have you have to now wait to get a call from my manager. This was not needed as if she told me that I had to come back on the same day I would have but she didn't inform of this. I believe this customer service I received to be very appalling and unprelofessional.
December 2023 by ThePoshFreshie
I'm sorry but I just had to comment on your lovely lady at the till, I really wish I got her name. She was a very small, petite young lady with glasses and a black headscarf.Absolutely perfect customer service.Thank you Angel??
December 2023 by Naveed Alm
Worst customer service and they have a girl, she has polygraph software, she tells you straightway that if you are telling the truth or lying. She doesn?t know the basics of customer service and how to treat a human. Wishes for her.
December 2023 by Alice Bajaj
Really helpful with my return, great staff,only wish it was open a bit later.
September 2023 by TANER YONAR
He likes to help a lot, he has friendly customer relations
August 2023 by Tufayl Hasan
Worst customer service ever and they don?t even know their own policy. They don?t abide to consumer rights! I?ve purchased many items from them but I?ve noticed that every time I try to return an item they don?t accept it for return even though it?s within their policy to accept/returnable by consumer rights. When I take the items to another Argos store after being refused they always accept. I?ve even spoke to the manager after the sales assistant refuses to accept my return but he also refused, he stated that it?s not within their policy to accept returns for the item I purchased. I showed him the receipt, Argos?s online return policy to prove him wrong and even mentioned that no return was not mentioned apon purchased but he still refused and disregarded my evidence without having a look. They are all clearly incompetent, good thing they are planning to close!
June 2023 by Bobby James Donoghue
Paid for xbox online they won't give me the product told to wait a week for my money back due to a problem on there end please and manager very rude failed to understand why I was upset lost £449.99 waiting on refund
May 2023 by Syed Omar Faruk Towaha
I wish I could give you a 0 rating. I bought a handheld vacuum cleaner and a hdd. The package was loose so I asked if it was a return product. The girl on the tilt was super confident and said it?s all the package like that and no it?s mot a return product. so i didn?t open it there and came home. Guess what? when i opened it it was filthy and rubbish stuck inside clearly an used one! I am going to return it tomorrow. You should not keep the return item on store and sell it to people. Another thing I just checked the price on Asda for the vacuum cleaner guess what it?s £20 cheaper there! just wow.
May 2023 by abdullahi sanusi
This store has been remarkable and provided me and family with all our needs for decades, the staff are exceptionally friendly and makes one feel very satisfied, they are full of smiles friendly and helpful, me and my families best shopping experience in Camden without a doubt.
May 2023 by Your Dad
Best place to shop All the staff are very friendly and helpful, but we are very disappointed that Camden is closing. Please consider people like us keep the store open.
May 2023 by Zakariya Ahmed
I?m very disappointed when I heard that the shop is closing very soon. I always shop at Camden Argos, this is my nearest shop. The reason I?m shopping is the Camden staff are very helpful and polite.
April 2023 by C G
The service this morning was terrible the 2 girls behind the till were rude and not willing to listen to customer concerns terrible service ?
April 2023 by Esther Tan
Manager was alright in dealing my enquires, though he does not seem to get the whole situation. However staffs were rather rude, inefficient and does not seem to be willing to serve with any compassion at all.
April 2023 by Preet
Painful service in the store. I paid online and went to collect my order. People were jumping queue.
February 2023 by alec c
We bought a product " 709/6361" 35 people gave bad reviews as picture on website is so misleading. Due to " health and hygiene " this product can't be returned even if not worn. Any ideas???
