January 2024 by Lorna Pepper
Adrian is the best manager! Leads by example.
January 2024 by Ioannis Karadanas
It had quite a variety of sushi. Friendly staff. Overall nice
December 2023 by Carlos A Silva Jr
Very good god for a low price. I got a couple of nigiris and edamame. All was really
December 2023 by James Gillespie
Don't order from here with uber eats. They always leave off 1 or 2 items.
December 2023 by Tillmann Lenz
Bright and busy highstreet sushi chain restaurant. Decent sushi, good modern
December 2023 by LMfit Personal Trainer
Nice healthy - ish hot
December 2023 by Candela Tomas
I go everyday to itsu on my lunch break, today the guy at the till was very rude, he was speaking to me on a very sassy way just because I saw him my student discount on UNiDAYS which I always use, (he didn?t want to do it) and because I order a soup and he said I needed to pay to eat the soup on there, which I never did before, will not come back to itsu on kings road, if he was speaking polite and nice I will not have any issue but his attitude was terrible
November 2023 by Grzegorz Stencel
Bit too small and packed benches really close to each other if you want to eat in.
November 2023 by Moe Hos
Amazing staff from management to the front staff ,the food need improvement by the
September 2023 by Omer Moghraby
This is an itsu plain and simple. nothing fancy nor different apart from the fact that it ison the kings road. It is quite convenient and slightly cheaper than the other offers downs the road. that being said it does taste that way. the fish is OK and fairly standard. nothing spectacular but you know what you can expect and what it offers.top tip is to order the miso soup with a platter as then it is half price! (woohoo!)eating in costs 20% (VAT) -so if the weather is nice - I would take it outside as there are plenty of benches to sit on....just DONT litter and recycle where important.Finally what I would say is that the rice does not contain any alcohol - checked , eventually manager very kindly understood my question and showed me the ingredients.
September 2023 by Meli Yil
Decent sushis for a fair price.
August 2023 by Daniel Mayo
We wanted to buy some Sushi at 20:40 the restaurant supposed to close at 10 Pm and the sushi and fish maki were empty.Just veggie maki, it was the only option.1 hour and half to close and wasn't any more food in there, I think that's poor especially because is Chelsea...
August 2023 by Vanessa Cookson
My first time at itsu but loved it. Great food and relaxed atmosphere. Value for money
August 2023 by Austin
The lady taking our order was so so nice! The food was great and very quick. You can either pick boxes and buy them or order hot food at the counter.
July 2023 by Rob Loe
Visiting London and was looking forward to trying this place as it was recommended by a friend.Firstly i tried asking about the sushi and the the person responded with what seemed like an attitude, maybe he didn't understand me, maybe he was busy or maybe I'm making excuses for him. turns out he was the manager, funny how some hospitality places have such rude customer service, this was not too much as a problem as my questions were answered, for the food I got sushi and katsu curry, which is what I was looking forward to, turns out they call it a 'Klean' katsu curry, which I wasn't told.. it would litterely take 10 seconds to say "the curry isn't in katsu breadcrumbs" I know this seems nit picky and maybe I should have read the menu but what is the point of having staff if they get irrated about a simple questions?All in all it was okay let down by the attitude and the lack of customer service.Will not be back.
