March 2024 by Garry Brennan
Amazing customer service from abdul and his team thank you again
February 2024 by Boris Nosatiuk
The service extremely bad. I just wanted to get a contract and nobody didn't explain what exactly need for that.
February 2024 by Oliver Bennett
Terrible service - salesperson shouted at us so loudly that other customers turned their head to see what was going on. The manager Abdul was extremely rude, and insisted on starting an argument with me and making personal insults even when I tried to urge him to stop arguing and get on with the job that we had paid for.For good measure, they also lied about an additional £25 charge that was sprung on us AFTER we had signed the contract.DO NOT VISIT
February 2024 by MR .BASAAM ALABDUALL
Nice company ?
December 2023 by Megan O
Excellent customer service from Ben today, he was very helpful and friendly :)
December 2023 by James Henry
Rude staff.. avoid.!
October 2023 by Zeeshan Khalid
Vodafone is good but ee is better in my town.
August 2023 by James Leenders
Good guys, very helpful, sorted my phone, got on with it, knowledgeable and straightforward.
July 2023 by Mark Feltham
Magnificent service from Drae Francis, the manager, I think , at Vodaphone retail in Bromley, Kent..Although he is laid back and calm in his demeanour he was efficiency personified in my problem I?d had over the previous week and sorted it over an investigation I had to a complex problem within my broadband problemWell done Sir and thank you.Mark Feltham
May 2023 by Jem
The floor manager is extremely rude. Zero customer service skills and really needs to take a course on how to speak with people. Do Better when hiring your store managers.
May 2023 by Kathy Eastoe
We visited your Bromley branch in The Glades today to renew our contracts. Drae and Zeph helped us with our many enquiries with politeness and respect. We were really impressed by their attitudes towards us and they both deserve great careers with Vodafone. Thanks for recruiting so well.
May 2023 by Monika
They wouldn't give me all of the items I ordered for in-store collection. Had to waste five hours of my day, physically go to the store twice and argue with several different people just to get the items that I paid for. Horribly unprofessional and unhelpful. Awful experience.
April 2023 by Nicholas Adaarewa
This is by far the best vodafone shop in the World. Whenever I come in here I am greeted with a smile. I receive immediate attention and they always manage my expectations if I need to wait. Junior always provides solutions to any of the problems that I have with my devices or accounts.All of their staff go above and beyond!World class and Excellent customer service!
April 2023 by Pablo Rosales
Awful service, it's been 2 weeks waiting for the router to be delivered, the router is been delivered to the wrong place even I told the person on the shop the right address a few times. Also the guy was looking at Instagram and TikTok videos while we where speaking to him.
April 2023 by Duncan McGill
Visited Bromley-Glades store to acquire a new phone. New phone supplied is the excellent S23 and the transfer of information from the old phone was done whilst I waited. The service and advice from the member of staff that served me was excellent.