what can i say i’m speechless took my car in for a recall egr valve bromley branch bmw uk advices the part to be changed asked for a courtesy car to get back home as the dealership is in the middle of nowhere the service manager says 5 weeks wait for a courtesy car get a text the next day car ready to be picked up nothing... read full comment
March 2024
Great service received from Stephen James Bromley. I called 5:30pm Thursday to finalise a deal on an X4M and collected the vehicle 1pm Friday. A big thanks to Nick in sales; no ask was too big, he made every effort to make sure the vehicle was ready and provided a thorough handover despite my limited time.Also, thanks to... read full comment
February 2024
After an unfortunate and poor experience at Cobham BMW I enquired at Stephan James BMW with regards to the condition of a vehicle seen online.I was forwarded onto Nick Reynolds who was honest when providing his opinion on the quality of vehicles at the branch which provided me with reassurance on purchasing the vehicle.... read full comment
