February 2024 by Mykola Romanovsky
All morning I was trying to reach them by phone, noone is picking up, awful service!
February 2024 by D B
Just been in desperate for new gym trainers and not one person helped me, i had picked the shoe so just needed to ask for them. asked for help from a woman, she couldn?t help apparently. terrible shop
February 2024 by S. Yemi
Terrible service. Shutter was halfway down at 18:10 but with the advertised closing time of 18:30. Updated by the business a week ago hmmm.The Security guard/shop assistant rudely told me the shop is closed. I explained I only came out of my house for this shop as it?s advertised online as closing time of 18:30. Then he said it?s not my problem?..When life gives you lemons move on - so refusing to be baited into confrontation I walked in further to see a real sports direct employee. The employee I found was good and will exceed in life. Great empathy and apologised regarding the inconvenience of the store closing early but still 1 star due the angry rude security guard.
February 2024 by Momiji Sguancy
This place is awful. Empty shop, 10 min just to find someone to ask about a pair of shoes. When ask for the size, wait another 15 minutes, they don't have them, then they magically appear. If you ask to try both shoes they get confused (isn't it normal to try on both before buying?).Then the till, long queue, only one till available... I have spent 1 hour for something that takes 10 minutes
February 2024 by Sharon Paris
They need more staff. Too many people waiting to be served in the trainers department and seems to be only one person serving. Obviously not the fault of the staff, management are responsible.
December 2023 by David Mc Donagh
Abdolutd shambles, one girl serving 12 people in the queue. Terrible
December 2023 by ilayda ilkucar
Worst experience i've ever had. Wanted the buy 2 of the same thing but they had different price written . The girl at check out said both were the higher price and when we asked why the tag was different she actually said while she wasn't saying we did it some people take other tags and place them on other things , like what the hell . And i actually found 2 tags on the one with the higher price . When i remove it it actually shower it had the lower price tag. And when we showed it the girl actually started CRYING that she wanted to just leave. I have never seen anything like that. Like WHY ARE YOU WORKING THERE THEN .God it was the worst.
October 2023 by flora luna
It might have good deals but shopping at this shop is a total pain. Buying shoes takes at least 40 minutes as the kids working here are always doing something else and super slow, most of the times they totally forget what you asked for.
October 2023 by Sue Ovard
To be fair I got what I wanted in the end but lack of staff was an issue.The 2 I encountered seemed disinterested in offering any help.
October 2023 by Iwona Rivetti Guerino
The worst store ever. As a customer you are forced to ask staff to bring xyz size of the shoes as they are not displayed in the store. However, there is no one from the staff on the floor and if you?re lucky enough to find someone they treat you like a burden or say they?ll get back to you but they never do. Disgusting service.
October 2023 by Thomas Hauschildt
Useless customer service. Waited forever to get the shoes. Then I was told the shoes are behind the counter, queued, just to find out they have picked the wrong size. Decided to spend my money elsewhere.
August 2023 by Joyce
avoid at all costs-not worth itI purchased a swimsuit in Bromley and asked when purchasing if I could return it if is deemed unsuitable. I was told I could as long as all tags and the hygiene sticker were still on the product.I later went to the the Lewisham branch, spent 30 minute trying on different costumes, another 10 minutes waiting in line at the till to be told that I could not exchange the product because it is swim wear and this information is documented on the receipt.I specifically checked before purchasing the item and to be told 2 different things in 2 stores from the same company is absolutely ludicrous. I cannot make use of the item as it does not fit and I would not have purchased it if I had known I could not return it after taking it home to try on.To their credit the Lewisham branch were quite sympathetic but I should have known not to take the word of the Bromley staff member who served me who was rude and disinterested and hardly paying attention to what she was doing!
August 2023 by S Renaudie
3 staff behind the counter but only 1 serving the paying customers at the till despite a long queue. The other 2 just doing some tidying. Amazing... Training is urgently needed to place the priorities where they should be.
July 2023 by Maddalena
A large shop with lots of clothes and shoes. You can find what you are looking for!
June 2023 by Raghavendra Subba Rao
Good place for sporting items at a reasonable price. However, there is limited choice in swimwear.