March 2024 by Gilda Piers
I went in to buy some sunglasses. After speaking to five assistants and sent from one area back and forth i was told they were upstairs in the mens department. I went upstairs to find the ceiling was down so i was unable to access the area to look at the glasses. What a ad customer service and a waste of time.
February 2024 by Marion McHardy
Tried to find the cafe on a Saturday afternoon. The location in the store must be a closely guarded secret (maybe to deter customers??). After wandering around for what seemed like ages with my daughter, there it was through the knickers section! Ahead the dimmed lights of the cafe and a BIG cafe sign like a mirage in the desert. But it was SHUT : ((
February 2024 by CSC Fixings
This is specifically aimed at the men?s department. I needed couple of shirts for a wedding so my go to place was Marks & Spencer?s and on that whole massive department. There was one person on the floor to help customers. who I believe was talking to a customer. I waited to get some advice from them regarding my shirt size Whether it should be tailored etc. After walking over to them a couple of times I suspected this was a work colleague having a chat with the assistant, the person chatting to him had no badge on and no uniform, when I finally asked are you serving. He laughed, and said no, I?m Talking so I explained my predicament of being Unable determine if they were colleagues or just chatting or actually Working! One assistant moved off very sheepishly, probably understanding the mistake where the other one was very Defensive . I was so disappointed with this reaction I left the store and will not be going back there.And the bosses wonder why they share of the market is falling.
February 2024 by Les Jeffery
Over priced clothing items, cafe is a lovely welcoming place, coffee is cool.
January 2024 by Dean B
Alright
January 2024 by VAIBHAV MALHOTRA
Its is combination of Grocery supermarket and clothing and home decor store. Impressed with the variety and floors with Home section, women section and kids section. They do kids uniform too which was very helpful.Since moved recently to this area ended up buying some home stuff too from here and the quality was commendable.Produce in Foodhall is also impressive as they have multiple ready to eat meals available like sushi, gyozas, samosa, sandwiches etcLike their fresh breads section tooOverall a must try
January 2024 by Rachael B
Big store with lots of options and helpful staff. May struggle to find certain things if new to the store or without staff assistance.
December 2023 by Kym Mckeag
Always quality products,friendly staff
December 2023 by Daniel Terestenyi
Really good food prep for a semi chef..
December 2023 by Alex Hitchen
Dara the Manager on the food floor was very helpful and went out the back to make sure the hot food was out on Time in the morning ?
December 2023 by Barbara Traveller
Wonderful food Hall. Massive! Very large store
December 2023 by Emma Nugent
The café is a great café but often very busy and the tables are crammed together. Outstandingly moist carrot cake however. Plus the iced buns are a huge hit with the kids. Great value snack stop.
November 2023 by Julie Barnett
I went into M&S to day to start my Christmas shopping. The store was very cold. So I left after visiting children's section.Come on M&S if I felt cold what about your staff
November 2023 by MartinF
The cafe is just an awful experience. Absolute mayhem, packed out and tables piled with used item. Shame really because the food and drink is ok. Unfortunately though it means it doesn?t give a relaxing time.
October 2023 by Rosemarie Weiss
Nicely laid out and well lit ground floor and food hall. Isles are not cluttered with nice amount of space to move around sections without bumping into other people or knocking products off shelves or hangers.Foodhall has a good selection of food items with luxury packaging for gifting. One snag, have more self check out tills in the food hall that take both cash and card please.