October 2023 by Ruby Ananthabalan
My little assistant Louise was brilliant, not only was she helpful and very knowledgeable she was friendly and sympathetic to what I was going through thank you it means alt to me thanks for a great experience at lush
September 2023 by Aasia Hassan
Had to share our experience in the Lush store in Bromley today. Blessing was amazing. I took my 3 girls in for the first time. Going to Lush as a young student was one of my highlights of spending my uni tuition lol They love all the smells and lovely bars out for Halloween already. I had to remind them not to stick their noses right in! Anyhow Blessing went above and beyond, showed them the raspberry bubble bar and let them have a go at blowing bubbles with it as well. She really didn't have to do that at all. They came away saying it was their favourite shop and my 4 yr old didn't let go of the little paper brown bag the whole day. Thank you for such a lovely experience for them, I know we will be back xx
September 2023 by Jack Glennon
I had a great experience visiting Lush Bromley! I was after a specific product in the store as a present and was greeted warmly by Louis who offered to help! He gave me so much knowledge about the product and other products similar. Will be visiting again :)
August 2023 by Heidi Barnes
It?s not just Bethan! It?s the whole bloody store! Went to Bromley today, was feeling a little flat due to horrific menopause symptoms, I came out on cloud 9! This whole team is passionate, friendly, knowledgeable and just truly beautiful peoples! Lush Bromley? you?re amazing!!! I?ve never known a retail store like my experience with you today! I?ll see you soon!!! No more online Lush shopping for me!! ??
July 2023 by Becky C
Helpful staff. If you don't know what you are looking for they are good with advice. Nice selection of products. Take clean and dry lush empties for a discount on your purchase.
June 2023 by debbiejo lovell
I was having a really bad day when i saw this branch of Lush i went in to buy a shampoo bar (which is fantastic) the staff were so welcoming and friendly we had a lovely chat and really genuine conversation. This interaction truly made my day and gave me a much needed boost, i cant thank the staff enough for this and i will be forever grateful.
June 2023 by Evelyn Scicluna
I made a sakura 21 bath bomb, and it was an exciting experience! I also learnt a lot about Lush and how they give back to the people they get their ingredients from. All the staff were so lovely and nice to talk to. My bath bomb turned out amazing (and in one piece)! Thank you, Liberty! ?
May 2023 by Arezoo Sadeqi
Me and my friend really wanted to do this and was looking forward to it the whole day in school! And I must say it was worth the excitement, we had a very sweet instructor named Blessing and she took many cute pictures for us to share with our friends.
May 2023 by Gina Sirena Li Donni
Today I had the pleasure of being served by Blessing, what a lovely experience that was, I went into lush not having a specific idea of what I needed, and she took the time to sit me down and go through products that she believed would fit the description of what I was looking for. She described every product wonderfully and tried them on as she went on to explain the ingredients, function and how to use them all whilst having a great friendly presence. As someone who works in service myself, I love coming across employees that really go above and beyond to help the client and you can always tell when someone is genuine. Great girl :)
May 2023 by Kayl Harahn
liberty served me today and she was wonderful. just went to the store and said i wanted to buy something to treat myself and she was very patient showing me everything from cleansers and face masks and toners to body sprays. she sat me down and let me try a quite a few things and i decided to go for the moisturiser she showed me. she also gave me a couple testers and labelled some scent testers for me so i can go home and see how they smelled after they settled (which i?m very picky about). she was super kind and lovely!
May 2023 by Eva Straupenieks
Liberty was amazing! Had amazing product knowledge and knew exactly what I would like. She was very patient and was very friendly without being too much. Very happy with the customer service ?.
April 2023 by Aquilah Ismail
Me and my friend had a great time making bath bombs with blessings it was so fun and we can?t wait to use them
April 2023 by Janet Bonaparte
We went to visit Lush Bromley today looking for some shower gels and bath bombs as a birthday gift, I'm pleased to say that we were served by Bethan who was not only extremely helpful but extremely knowledgeable about all the products that she showed us and all the other products we were interested in. Bethan did a great job with the gift wrapping (you can have your products wrapped in a beautiful scarf of your choice).I would recommend this store if you are looking for something different as a great gift or just for yourself. I definitely will be visiting this branch of Lush ( Bromley) and hope that Bethan is working on this day.I know I didn't get to speak to any other staff members but could see and hear they were helpful too.GREAT SERVICE BETHAN, customer service with a SMILE goes a long way ??
April 2023 by Tooli Hampton
This is such a lovely store. I come in once a week for a bathing fizzer (bath ****). So happy that "The Glades" has a Lush that is always fully stocked. I used to always be assisted by a Sophie or Sophia she/her and she was the sweetest. Haven't seen her in a while though. Everyone else is quite friendly as well. Thank you for welcoming in your space :)
April 2023 by Sarah Nour
I had a great experience with good advice from Sarah who was really knowledgable on the henna hair products. Thank you very much and loving the results!
