December 2023 by alison miles
We was badly let down by bluewater H samuel and went to bromley one and Hannah was amazing and went above and beyond to help
December 2023 by Terrence Mhlarhi
I went to Bromley South shop, I was served by two lovely ladies Paige and Ami. They were very professional and they also provided me with a 100% customer service. I was very happy and impressed. Well done Paige and Ami and keep providing good service with smile.
December 2023 by Sara Hernández Pérez
Wanted to say a big THANK YOU to Jeylan for fixing my necklace today. I initially went elsewhere where I was told they couldn?t fix it? I then popped into H Samuel and was attended by the lovely Jeylan. She very kindly reassured me and fixed it straight away - same day and all! I wasn?t expecting the store to have a jewellery repairs service in-store and think it?s an excellent idea. Highly recommended and I will certainly be back with more jewellery to alter.
December 2023 by Richard Tompsett
Absolutely fantastic service. The gentleman who served me was extremely helpful and knowledgeable and also gave an honest opinion on my choice.
December 2023 by ChrisandLin Allen
I went here for a watch and was met by Nicola who was very helpful and patient (I tried on a lot of watches!). I found one that I liked and was well-priced however my wrist didn't quite fit it. The staff quickly and efficiently adjusted the strap to my size and it was a pleasant experience.
November 2023 by Helen Mooney
Most helpful staff great service was served by Jeylan love person
November 2023 by Vesi Sto
The person in the shop out insurance in the bill without even asking us if we want it. Extremely unprofessional attitude. I'm glad this was refundable so it didn't fly with us but I can only imagine how many people she overcharged.
October 2023 by Dennis Collier
Went in to look at a watch for myself found what I wanted almost straight away, staff were very helpful and reduced the strap in size to fit my skinny wrist they also fit new batteries in watches and pierce ears etc .
October 2023 by Svetlana Laws
Ordered earrings (for a present) for collection as supposed to be quicker then delivery. On the email I received it says I can collect them from the next day, but they will send me an email. After few phone calls and a useless online chat, they just canceled my order with no further explanation.It?s a shame. They clearly have enough business, and don?t need any more!
August 2023 by Jennifer N
Jeylan and her team are supremely professional and patient. Thank you for sorting us out and giving us the best service! I highly recommend!
August 2023 by Pab
Ear piercingIf you want to get your ears pierced, look no further than H Samuel. Excellent and hygienic service provided from Jeylan, store manager. Jeylan was very welcoming, professional, patient and informative. Would highly recommend H Samuel Bromley!
August 2023 by Samuel Barns
An excellent jeweller with a good selection and superb staff.Hannah, who served us was lovely, and really took care of us.We weren't spending a fortune, but the way we were treated you'd think we were purchasing the crown jewels!She really made the whole thing a special experience!Would highly recommend H Samuel Bromley.
July 2023 by Ellie Paris
I had an amazing experience yesterday with Oliver. He guided me and listened to what I wanted and I left with my dream watch. He was so helpful and friendly and really made the buying experience so easy for me. I will be coming back to this store simply because of the amazing customer service that Oliver gave to me. An asset to the company!
July 2023 by per 6927
Super service from Jaylan Ondas in the Bromley store when they were really short staffed. She still took the time to show me the various options
June 2023 by Fatop
I had a fantastic experience buying my niece a watch. Thanks to Oliver.
