March 2024 by haz plays
Great at helping and picking ur right choice of phone
August 2023 by Inga Madelane
Very pleased with the service at Fone Smiths Bromley! I contacted them first for a quote which I promptly received! Next day handled my Huawei phone for completely gone and broken screen repair and it was returned to me within an hour looking like brand new! They also replaced my battery. I would definitely recommend them - friendly, professional, trustworthy and very reasonably priced! Excellent service!!! Thank you guys!
July 2023 by cindy gyamfi
Very good service. I got my laptop fixed my them.
May 2023 by Tony
I have used Fone Smith?s numerous times now for mobile & tablet repairs in both Bromley & Orpington stores. All outcomes have been spot on & at decent prices. Very happy overall.
May 2023 by NRITYANCHAL DANCE COMPANY
Shimran is such a wonderful man. He is so helpful person. I wish every success in life.
February 2023 by Pauline Brewer
Really very pleased with the service here. The staff were both knowledgeable and helpful. The prices were very reasonable too.
October 2022 by kevin george
I paid £50 to repair my screen on my iPhone at Fone Smiths in Bromley. From the day of the repair, my phone would FaceTime people during a call, play/stop music when screen was touched a whole lot more. I wasn?t given a refund. They changed the screen three times and kept reminding me that I had 6 months warranty, I reminded them that I should not have to keep coming back to correct a service I paid for. Especially when the problem I had was a screen that was coming away from the phone, not a faulty screen.Initially they wanted to give me a cracked screen on my phone before they processed my refund. I asked how this made sense considering the one they took off wasn?t cracked. Then they asked me to come back another day when they will have a second hand non cracked screen, to which I did and they didn?t have one.Each time they would call someone, ask me the same questions and do everything possible to not give me a refund. Then a staff member who didn?t have much to say in person told me that on a set day, coincidentally when he wasn?t in they will have the other screen and I can get a refund. When that day came, he had a different tone when the staff member called him and they began to tell me that I could have a refund as the screen cost them £30. Why is that my problem? So they did not refund me.Terrible people. Lying and having me go back and forth and then not giving me my refund. I?m still shocked that this can happen in 2022. I only gave 1 ?? Because I couldn?t put zero stars, otherwise I would have.They have now lost a customer, any potential recommendations, received a negative review, and I?m contacting trading standards. All for £50, I hope they find the £50 worth it.
October 2022 by Omed Zadah
The best phone Shope in Bromly ?
October 2021 by Jennifer Trussell
Extremely rude and creepy staff member asked me to remove my face mask to look at my face (I am not making this up) I was made to feel uncomfortable the whole time, some very ignorant comments made also by the same staff member . If my daughter was not present with me at the time I would of taken this a lot futher, for fear off my daughter picking up on the "inappropriate" vibe I left as quick as I could. No harm done.... but I will never return. Only went in there for a fidget toy my daughter wanted - worst customer experience ever.
October 2021 by Lewis Hopkins
I was served by a gent named Cam this weekend, purchasing a new phone, and he went above and beyond helping during the process and also provided me excellent service and prices! 10/10 will be returning!
October 2021 by Irina Tarakanova
Amazing customer service, they explain problem, fix on time even faster and good price, fixing my phone and Tab there, very happy
October 2019 by Tom Tennick
Best phone shop in BromleyBought 3 phones since last 3 months for businessVery reliable & professional staffHighly recomended
October 2019 by Helen Wall
Excellent service very patient and helpful will recommend to my family such a polite manner
October 2019 by Andrew Jefferies
Professional service. Sam is polite and helpful, would recommend to friends. Thank you.
October 2019 by Sian Wiltshire
Very helpful thank you xx
