November 2023 by Sue Oakley
Service shocking, cup still had lipstick on it from a previous customer! Food not given butter/jam for toast, No milk for tea Not busy staff standing chatting! prices very high for the service and food
November 2023 by Kim Kershaw
We arrived in London Monday 23rd October parked the car, and went to get a coffee to be greeted by the most unwelcoming man i have ever met who definitely shouldn't be doing the job he's doing that he clearly doesn't like , manners cost nothing ,i have never had to write a bad review but thought i definitely needed to this
October 2023 by Stephen Ryan
Extremely rude staff "Frinata" makes latte coffee with 90% frome then makes a new coffee after I complained and used the wrong milk and got a refund and went to a different coffee shop very very close by.
October 2023 by Luciano costa
There's room to enter on a second entrance with a wheelchair, and there's also room outside if you want to sit outside. And it has accessible toilet available. Some Staff are ok, but one lady. There has a bad face and attitude. She stays, that you like you are s..t I'm not allowed to say or publish it. There's no need for it if you can't do customer service. Then leave the job, find something else better to do that My opinion Anyway, good place for a quick drinking & snack enjoy.Wheelchair accessibility: There's room to enter on a second entrance with a wheelchair, and there's also room outside and there have downstairs to but it's not Accessible there is no lift, but you have accessible toilet. And ground floor Available also there have a Accessible toilet for everyone to use. I presume customers only.
September 2023 by Yordan Kovachev
All good but cutlery was old and not clear and shiny..this adds too my customer overall experience as it feels like I am stirring with old or kind of dirty cutleries? Simple thing to improve.
September 2023 by Diana Manasieva
Got a couple of lunches here was week. Friendly and polite stuff, quick service. Love their cheesy melt toasty and banana bread.Great cortado
August 2023 by Stephen Carpenter
Had good espresso here as always. Pleasant atmosphere.
July 2023 by Becky C
Good location and easy to find. The experience can be underwhelming. Perhaps they are going through a recruitment drive. The last few times I have been in I've had to remind the barista of what I had ordered or was waiting for. It hasn't been busy when I have been in recently but the service is still slow with the communication between baristas slow and mixed in information. Hopefully it will improve when the new staff are more confident using the system. Drinks are nice though. Use the app to get a virtual coffee card, free coffee after so many purchases.
June 2023 by Tuyen Phan
Not a fan of Costa coffee to be honest, but I?ve had a good time sitting at the outdoor table and just chill in the nice spring breeze looking over people on High street :) very good location.
June 2023 by Dimitrios Chalikias
Great coffee and very friendly staff ?I am regular in this firm it's a good daily highlight ?
May 2023 by Ina
Poor experience, in particular one of the staff was extremely rude, kicked me and my friends out after we had unpacked our revision materials stating we need to go I honestly believe that staff needs retraining on how to address customers as he assumed we were not going to buy anything.
May 2023 by Lauriana Lopes de Souza Romagna
Good coffee and food but very slow service lately.
May 2023 by Andy Clarke
15 minutes wait, to be served, with only 4 customers in front of me. Then my free coffee was used without me being asked if I wanted to be used.
May 2023 by Pauline Brewer
Had a voucher for a free coffee. Told that I couldn't use it as system was down. Hmm second time I've been told that.
April 2023 by Everest Tobi
My favourite coffee but terrible service sometimes. No smile on their face at all.
