January 2024 by Jade C
I visited with my 10 week old baby, who decided to have a meltdown as soon as I was in the queue. All the staff were extremely helpful, and went out of their way to make my trip easier. I very much appreciated the support - and the sandwich and coffee were great too! #mumslovenero
January 2024 by Rozina V
My favourite coffee shop to go in winter, summer and for all season. Best coffee shop My forever to go place
December 2023 by Yas C
As a loyal customer for over 7 years , I have never had a bad experience at Nero until today ! I visited Bluewater Nero upstairs , I was sitting down waiting for my mum to come to order as she went to find a toilet as there is none inside Nero ! I was told by a trainee , brown eyes , brown hair with a bears , no taller than 5ft 6 to leave because I haven?t bought a coffee ( I understand this ) but the manner he spoke to me in was disgraceful. I explained that I was waiting for my mum to come back to order , he walked off and started swearing about me to another barrister ? What because I didn?t buy a coffee straight away? Once my mum returned , she went in the line to order and he came back spoke to me with an aggressive tone so I pointed that my mum was ordering , I packed my stuff and told my mum I refuse to buy a coffee after feeling so unwelcome . The other staff are so lovely , I?ve never had a problem , this is the first time I?ve encountered such an unprofessional, rude barrister . I wanted to get a name for this man but I felt so upset I left .
December 2023 by Justin A
The coffee ?? shop in Bromley, was so busy, the team was concentrating on takeaway orders, clients were left waiting for 25 min minimum ?, appalling.
November 2023 by John R
Very disappointing coffee today, not for the first time. The takeaway Flat White in my own Caffè Nero reusable cup, was lukewarm with so much froth it was like an extra frothy small cappuccino. Didn?t bother taking it back because of the usual long queue served by the usual solo barista. I used to come here quite often but it?s deteriorated so much over the last several months and is so lousy now, I?ll not be coming back. Enough.
September 2023 by Bello23
We were in area and decided to have coffee at Cafe Nero in Knightsbridge We got our coffee, looked fr place to sit one of one of Couch was soo hollow, lot of tables were dirty wth food crumbs around, couches were worn out and some were dirty. I needed the loo and it was soo dirty, disgusted. One would think been in knightsbridge area would be a good cafe very clean. Never again would I visit here.
August 2023 by FarAway38442905728
I was given a meat sausage roll not a veggie which I asked several times for. I ate 2 mouthful?s of meat! Been veggie 20 years!!!! Appalled SICK very ill after!!!
June 2023 by Jimbo79
A very tired cafe with poor management. I work on the railway and only use this cafe as it is close by. I have come here for several years. The decor is so tired and the place is generally dirty, one look under any table will prove that. It is clear that no money is spent on this cafe as it will be busy anyway from the footfall of the train station. Every summer the Air-conditioning is off/broken and it is unbearable to sit inside with the humidity and heat. The Staff are mediocre at best and the majority of them find it even hard to raise a smile. A couple of the staff come across quite aggressive and clearly rub some customers up the wrong way. It?s unfortunate really as the cafe is in a good location (just outside the station) and you think they would want to attract the customers away from Starbucks (inside the station).
April 2023 by Winfred ?Wins? Benham
Had some bottled juice. All good.
April 2023 by PigaPepaInes
A flaky experience at Caffè Nero - Bedford St. in London There had been a scarce glance enough to be reluctantly unserved a brownish hot water which never touched a drop of coffee. Next time, I deeply recommend hiring another staff member who were able to prepare a truly ?caffè vero?.
March 2023 by Alex Kotenko
Visiting this Nero coffee shop every weekend with my son. I usually have double espresso, and I think espresso at Nero is better than other coffee shop chains. We also buy the ground coffee packs from them for home Bialetti coffee maker and never disappointed.There is no parking at this place, since it's on the High Street, but you can park at Waitrose across the road, free of charge for 90 min, and we always do that.
February 2023 by Claire Tarrant
Great staff, great coffee, lovely atmosphere and food
February 2023 by Martin Reader
Great coffee , still the best high St coffee
February 2023 by Robert Williams
I meet friends here for a chat. It's a good place for that.
January 2023 by Soli zad
This time is the first time that I came to cofe Nero, The space is quiet I enjoyed it.
