March 2024 by Claudia Fletcher
I would highly recommend Bristol street motors. My sales assistant Phil provided me and my daughter with great customer service and was very professional throughout. He worked towards meeting my financial needs and found the car that was within my budget. I am very pleased with his professionalism and consistent communication. He has been incredibly and truly amazing. Thank you so much Phil.
March 2024 by Serena Durrant
PREYED on my 82 Grandfather!!!They pressured him to buy a 2019 Focus ST X Line when he didn't want to. He wanted a large car because of his oestoperiosis in his knees and hips. he tried over and over again to get the problem with his tyre pressure monitoring system fixed the moment he drove away from the dealership. The light came on saying that it had malfunctioned and he had been like that ever since every time he came in they palmed him off, they turned him away. They reset the light and still the issue is present. I was going to go with him to get it finally fixed into the dealership. but sadly he passed away in December just before Christmas.I opened up a complaint with them and they have been giving me the cold shoulder ever since and they keep hanging up the phone on me and nobody will try and make an amicable resolution out of the kindness of their hearts for goodwill they could?ve fixed the issue which was the only issue with the vehicle. They are now doing to me what they did to him. These people are depraved and I will never purchase a vehicle with them ever absolutely disgusting that they prayed on a pensioner and then when he has an issue, turn him away , and now turning me away
March 2024 by Simon Dinnadge
Great service! just pricey!!!!
March 2024 by Pat Fawdry
Great service from this dealership from start to finish. Thank you for helping me find my dream car.
March 2024 by LukeCMedia (LukeC88)
Alarm going off every night for the past two years. Reported and always being told, mananger will be informed. Still not fixed!
March 2024 by Dazza
Big thank you to Jones for helping us to find a car that met our needs. Great Customer Service ????
March 2024 by Lady Penelope Nelson
Bristol Street has always been fantastic. This time round was no different. From the initial call to remind me about the servicing, to making the booking; everything went really smoothly. I chose to have the car picked up and returned. I was pleasantly surprised at how quickly it was done and dusted. A perfect 5 star ?? service. I would definitely recommend to friends and family.
March 2024 by Ronald Teixeira
They treated me very well and they have done a very good job sorting out all the problems which I have with the car, they put my car back to where it should be... I trust their service and I will return for a full service so hopefully by doing so, my car can be trusted to be sold at the end of 2025.
March 2024 by Kadisha West
A massive thank you to Phil (used car sales team) who has provided me with amazing customer service. He has been a great sales person and talked me through the whole process. He was understanding of my financial needs and helped me with finding the best financial plan that best suited my budget. The process was fast and simple. My mother was so impressed with his service that she also used Phil to aid her with purchasing her new car. We are both highly satisfied with our car purchases.
March 2024 by Paul Mayne
I?v used bristol street ford bromley a couple of times and always had brilliant service from all departments this time Alice the sales lady was absolute brilliant. Highly recommended.
March 2024 by Glen Burden
I would just like to say, thank you to Alice Sheley At Bristol Street, motors for the smooth sale and part exchangeWe are very pleased with our new ford focusEverything went smoothlyThanks again, I can highly recommend
March 2024 by Natasha Mears
I was very happy with my whole experience at Ford Bromley. I had a crash and my old car was written off so I was waiting for my payment and Ford were very understanding and made it easy for me to pay my deposit when ready. I had everything explained to me very well and I was listened to when I explained what I wanted/needed. The sales person who helped me -Ilektra- was lovely and never pushy as some sales people are. She shook both mine and my mum?s hands when I chose my car and sent us a lovely video congratulating me on my purchase. I was kept up to date all the way through and got to choose my pick up date. I was given a very thorough hand over when I picked up and have been given a great service package which includes the 1st 2 services and 1st MOT as well as various packages for tyre & alloy cover and scratch & dent fixes. I came out very happy and excited to drive my new car off!
March 2024 by Alf Austin
Receptionist very helpful.
February 2024 by Karen Dabin
"Bristol Street Motors Ford Bromley staff were good because they got to know me and what I required in a vehicle "
February 2024 by Lorraine Hopkins
Gabby made the whole experience wonderfully easy and explained every step along the way. Friendly and engaging, just down to her lovely personality I made up my mind to buy from them, rather than the other garage I went to that was the opposite. Loved the personal video sent to me to show me the car, made me feel like a valued customer.
