November 2023 by Matt Harris
The worst Boots you will ever set foot inside? it looks like the apocalypse with empty shelves and broken fixtures, the store looks like it was last refurbished in the 1970s. Most of the windows are covered so it?s very dull and dingy inside. SuperDrug across the street is a far nicer experience.
October 2023 by Anna J
This is by far the worst Boots I have ever visited. There are always really long waiting time and staff are completely incompetent and extremely rude. The store is dirty and always understocked and nobody seems to want to actually serve or help customers. It is in such a great location but just isn't run properly. If you want to buy or collect something, I would suggest visiting another store.
September 2023 by Ozma Lionheart
The pharmacist that was working on Sun 3rd Sept is a miracle worker. I'd been hunting high and low for a particular medication for my Mum as she is highly allergic to most anti-biotics. This was the only pharmacy in South East London that had it in stock! Literally a life saver.Also I've read alot of these comments, I agree the store does need to be made bigger and more general staff during peak times. But the staff I spoke with (three in total) all had great customer service thank you.
August 2023 by Hans Maulwurf
Can you please check your cctv at 17:44 on 09.08. you?ll see evidence for why humans need to be replaced by robots.It?s rush hours, there?s a massive queue, everyone wants to grab something and get home, but the cashier is completely day dreaming and elongating the process without even having any banter ! Maximum wait, in exchange for zero banter. What?s going on?!Get self checkout tills installed asap and maximise your revenue you daft people!
August 2023 by Anderson Gabrielli
Good stuff and prices, but just two persons working on cashier,causing agglomeration!
July 2023 by Spike Stewart
Boots in Brixton is always short of staff at peak times. Please hire more staff.
June 2023 by Matthew Smith
Cyrus has the best patient manner of any pharmacist I've ever used. He's always upbeat and manages to remember people's names from months ago - kudos to that man!
June 2023 by Leta Krähenbühl
Not enough staff for the amount of people coming in here, queue through the whole store and a single person at the till.
April 2023 by Mariana Delgado Varela
This is probably one of the worst Boots I've been to. It is too small for the amount of people that go through Brixton each day, it is ALWAYS dirty, messy, boxes everywhere, the shelves are usually empty and with no stock on most of the products. There is usually one cashier, a long queue and a really bad customer service. I simply don't understand.There is a Superdrug just a few meters down the road and it's bright, always stocked, lots of staff...I can't be bothered to buy at this Boots instead.
February 2023 by Paula Griffin
Rather small for the large clientele it services. Thankfully I didn?t need to queue for the tills as this stretched back more than halfway to the far end of the building. Had rather a long wait to be seen for my prescription and then I was told that they couldn?t fulfil it as I?d apparently ?already collected it?. After a second pharmacist checked it was discovered that my prescription had been cancelled on the system and I?d have to get my GP to reissue the prescription!! Frustrating.
February 2023 by Shenique Weston
Rang 111 and was singposted to contact The Pharmacist at Boots Brixton Road for medical advice for my child. Rang all day (17 times) between opening and closing and not once was the phone picked up, eventhough 111 service sent them a referral. Shocking service to be honest.
February 2023 by Corl
Walked into this Boots today and could not believe how filthy it is. The shelves are half empty but on top of that they are filthy. I cannot understand how a chemist dealing with medicines and supplying items people use on their skin can be so dirty. Something needs to be done about shops being so dirty.
January 2023 by Ria
I went to the brixton branch to exchange a gift. Firstly customers had to queue outside. One in one out like children waiting to go in a sweet shop.Totally unacceptable like we are thieves.Once in the staff were so unhelpful. I wont be going back.
December 2022 by Corporate Warbler
This pharmacy put my life at risk. The moment they knew I had a prescription I was barred as instructed by pharmacist.This evil staff member called Esther when told of a life threatening situation said quite " tough" I was gobsmacked. Shen needs firing immediately. The most despicable disgusting experience I have ever gone through. The 1 ? is a -1.This Company should be sued for Malpractice.However the bald headed security guard actually put his hands on me and as for this Esther she must be fired immediately.The branch is Brixton
December 2022 by allan keston
This pharmacy put my life at risk. The moment they knew I had a prescription I was barred as instructed by pharmacist.This evil staff member called Esther when told of a life threatening situation said quite " tough" I was gobsmacked. Shen needs firing immediately. The most despicable disgusting experience I have ever gone through. The 1 ? is a -1.This Company should be sued for Malpractice.However the bald headed security guard actually put his hands on me and as for this Esther she must be fired immediately.The branch is Brixton
