November 2023 by Trish T
Great layout and availability. Friendly, helpful staff. You have to ask for a QR code for the car park, which then doesn't work at the machines. Easier to use the code printed underneath
October 2023 by Joanns Buncelmans
Great new supermarket. Has a great range of products including food to go and a local Morrisons cafe. Has convenient parking with 2.2m height restriction and you get 90 mins parking free when pick up voucher at the cashier.The only disadvantage - luck of parking payment instructions and voucher use as I found that few elderly people were struggling on how to use a car park voucher. I wish that would be more clearer
October 2023 by Junior Dos santos
Went to market kitchen to grab a ?quick? bite to eat, order came incomplete lady serving disputed that it was complete, upon showing my receipt and pointing out what was missing they still stated all items were present.Had to place all items in front of server and go down the receipt list to show her an item was missing.It then took a further 20mins to make the last items which was missing from the original order. Sausages were completely burnt which was not pleasant.Definitely not worth the wait and best to go elsewhere for a quick meal.
October 2023 by Danny
The new Morrison's building is great and very modern, and looks really nice for the area.Unfortunately the staff from the previous location have also been brought along and have always been very incompetent and always leave the self service area unattended and often are not very approachableMorrisions in general is very expensive and only really shop here as its local. If another option was available I would take it
October 2023 by Maria A
It is nice new and clean, however they forgot to add locks for bikes. It looks like for Morrison supermarket, the customers with cars are more important.
October 2023 by benny j johnson
I really like it and think it?s great, although I would love if the kitchen have proper plates and not disposable boxes, do we not live in a civilised society? I also find the facial recognition cctv really 1984 and would love if they turned it off. ?Enough with the surveillance already?
September 2023 by R Sethi
Bottled drinks are pricey but baked goods and veggies are great value
August 2023 by Michelle Magee
I've been trying to get through to morrisons customer service number for 3 DAYS!!!! 53 minute waiting time! Can't get through to brentford store number either!THATS GREAT CUSTOMER SERVICE!? When you call the number ( for complaints) which is the same customer service numberThere is a 52 MINUTE WAITING time also!!??
July 2023 by Daryl Law
Free parking for 2hrs with dedicated 'Parent and child' and Disabled spaces in the front. Good butcher and seafood section. A good selection of products including onsite pharmacy
July 2023 by Mark Puri
Good place shop, always have good selection of produce and other goods.
July 2023 by R S
Best supermarket in brentford.Always have good deals.Excellent choice no hassle shopping.Please remain where you are so easy for locals to shop. Thank you.
July 2023 by Deepa P
I have seen some of the lamest offers here and it?s on almost everything! Vegetables and fruits are not fresh. Short shelf life, broken seals and people loading unloading shelves blocking your way. Super slow checkout. I don?t enjoy shopping at this store. But other Morrison stores are not bad so this review is just for the store. I quite enjoy shopping at other branches that are well maintained. Their bakery ? and olives are really nice. Parking ?? is fine and is free for 2 hours. Just around the clothes donation boxes there is always a lot of mess of old clothes lying around on the floor which doesn?t looks good and blocks one or two car park space.
July 2023 by Andrea Pontes
The click & collect is very late. They give one time slot but is delayed for half an hour. If you go on time they say you are too early. I was given 10:00 am slot and they made me wait till 10:30. The customer service team is unorganized.
June 2023 by Deepa Pardasani
I have seen some of the lamest offers here and it?s on almost everything! Vegetables and fruits are not fresh. Short shelf life, broken seals and people loading unloading shelves blocking your way. Super slow checkout. I don?t enjoy shopping at this store. But other Morrison stores are not bad so this review is just for the store. I quite enjoy shopping at other branches that are well maintained. Their bakery ? and olives are really nice. Parking ?? is fine and is free for 2 hours. Just around the clothes donation boxes there is always a lot of mess of old clothes lying around on the floor which doesn?t looks good and blocks one or two car park space.
June 2023 by Natia Natsvlisvili
The worst supermarket with the worst customer service. We bought fish who was smell with chemicals and I almost fed my 18months daughter. And it was the second time we bought expired fish from there. And the customer service was horrible. I am really discased with every single product from this morrison. ?
