July 2025 by Ángela Flórez Guisao
I had a wonderful time at Pret at Brent Cross. Corazon was absolutely amazing! She made me feel like a queen with her warm and friendly service. It was truly a great experience!
June 2025 by Elon
I just wanted to take a moment to recognise Andre at the Pret A Manger in Brent Cross shopping mall. Every time I visit, he is consistently kind, helpful, and professional, even when the shop is busy or things seem stressful. You can tell he genuinely cares about the customers, always serving with a smile and making sure everyone feels welcome.
It?s clear he puts a lot of effort into what he does, and I hope he knows it doesn?t go unnoticed. Whatever Andre may be going through, I hope he knows he?s appreciated. His positive attitude and dedication truly make a difference in people?s day. Thank you, Andre you?ve made me love Pret and you're a star!
June 2025 by John Knight
Used to get my coffee when Nabeela was there. Not the same now :/
May 2025 by Samar Mattar
Ordered online the limited edition chicken and asparagus stone baked roll.
WOW! *** Seriously, you have to make this a permanent fixture on your menu. Absolutely delicious. *** Very fresh. Glad I bought two. Great job guys
April 2025 by C hi
Good pret that is tucked away on the second floor. Has good vegan hot chocolate. Has some vegan options to eat and vegan treats. Staff are fast and helpful. There is seating inside.
February 2025 by Guess Who
Service was Not up to standards and was served with rather sarcasm by the two ladies that were busy speaking their own language
Unlike Pret service we usually get
Disappointed
December 2024 by dave p
This is always my first choice for a sandwich and coffee when shopping. Great choice of fillings and always a friendly face to serve you.
November 2024 by Abigail Cornea
Great cafe - Paulina is always friendly and helpful!
October 2024 by John Ranson
They've cut back on the fillings
October 2024 by Hameed Ghafari
It has been very unprofessional behaviour of the staff for not preparing order after 20 minutes they says u have to wait 15 minutes more.
Plz hire some professionals
October 2024 by Saqlain Hamid
Ordered a veggie roll and a latte on just eat. I understand that items sell out quickly no problem.
I was sent a bacon roll, I don?t eat this due to religious reasons and its very disappointing and a big waste of money as i spent £12 in total for 2 items.
No call made to me, at least let me know that the item is out of stock and if i want something else.
September 2024 by M Amin
Staff are busy chatting away with customers yet tables and chairs are disorganized. Ordered a sandwich yesterday for it to be left at the till without anybody announcing it and waited for possibly ten minutes. The scone was the most brittle leftover I have eaten. Too overpriced for what is a poor experience . Won?t be returning.
The owner might respond to say we?ll do better but nothing will happen.
September 2024 by Carlos Gravil
Just ordered 2 sandwiches take away here to share with my mum. One of which was the chicken Caesar which is tiny these days and the crayfish sandwich. The crayfish one was absolutely terrible. No dressing in the crayfish so you got this watery fishy taste from the crayfish and it was all piled in the centre. The worst sandwich yet. If I was nearer this place I would have returned it. Appalling.
At this level of service and value for money this place now deserves to disappear. Once the best sandwich shop in the UK. RIP.
May 2024 by Mark Hendriksen
Still Lemon & Ginger the facts. Ingredients... as it's called Lemon & Ginger, Lemon juice 3% + Lemon comminute from concentrate 2.5% (comminute btw: to reduce to small, fine particles; make into powder; pulverize; triturate) and the Ginger... 0.2%. Just to flag vs label. Pret have subsequently acknowledged and are looking at this, thank you ;)
May 2024 by yousef bakhtiari
The level of customer service provided at this establishment consistently falls short of satisfactory standards. On numerous occasions, there has been a blatant disregard for customer needs, evidenced by prolonged queues and a lack of attentiveness from staff members. Even in instances where multiple service representatives are present, their attention is often diverted to personal conversations rather than attending to customers. This pattern of neglect is particularly evident at the Brent Cross location.
