January 2024 by Sophie McKay
Always such a lovely experience. Such a friendly, kind and helpful store. Lovely Sabrina just helped me get some bits to prepare for a hospital stay, she was professional, kind and empathetic- thank you so much Sabrina xx
January 2024 by Cris Rroku
I would like to thank Basil the most amazing assistant at Lush Brent Cross . I can?t stop thanking her enough for the service she provided me yesterday 31/12/2023 . It?s just so refreshing to have someone so sweet and professional helping you. I?m definitely going back and seeing her over and over again. Basil you are incredible and closed my customers experience with a golden key for 2023.
December 2023 by Ali Johny
I came in the store for farah she is beautiful and her customer service kept me here. I will deffo come back. Hosna was great in customer services and she could
December 2023 by Azzie
i went in to find recommendations for perfume and there was a lovely hijabi girl who was very helpful and knowledgeable on lush products. she really made me feel comfortable asking questions and was very patient with me.
November 2023 by Tanima Islam
The staff member Hosna was amazing. She is really friendly and was very helpful :)
November 2023 by Hanna Wazir
I have combination skin so Bazil (employee) spent time to understand my concerns and finally recommended the cup o coffee mask. Thanks bazil!
November 2023 by Natalie Nicholson
My daughter and I had a wonderful experience with Jack today, he was welcoming and showing us how some of the bath boom worked. Amazing customer service!!! My daughter?s experience was 10/10 as she really enjoyed his customer service.
November 2023 by Z
We came late on Sunday (10 minutes before closing), Hosna's customer service was amazing, she was very welcoming and helped us with what we needed. Thank you ?
October 2023 by H I
Big thank you to Emily and James for their genuine customer interactions!I shopped here a couple weeks ago to buy a new fragrance and Emily immediately knew what she was doing. Showing me the different scents and asking what my preference was to match my needs. It was because of her I have a signature smell and have been given countless compliments on how I smell! Really put me on so thank you!!The whole customer experience at Lush Brent Cross is incredible. They really care about their customers and work hard! You?re all appreciated.Would also like to thank James for his help at the tills and having such a positive attitude. It really does go a long way.Thank you both and will be returning again to restock! Might end up being a bulk buyer
September 2023 by Sanya Saleem
Ghazal was really sweet and friendly to my friend and I. Incredible woman! Thank you for being so wonderful ?
August 2023 by Haydn Brown-Williams
I went in to the store today and was greeted by a beautiful (hope he doesnt mind me saying, tall gentleman with long braided hair). Although, I found myself being lost in his eyes regularly, and if im honest - I didnt hear half of what he said as I so captivated.The service he gave me was the best I?ve ever had, and I?ll definitely be going back for more.
August 2023 by Melisa Rasoolzadeh
Aneesa was very friendly and respectful i loved the visit to lush i got 3 samples to try and she patiently explained about the face mask, hair mask and the birthday gift boxes.Loved my visit.Thank you AneesaBest customer service!
July 2023 by Rosanita
I especially adore the smells and scents of the colourful bath bombs. The gifts set are lovely. I love the variety of vegetarian and vegan products that is available here. Customer service was excellent, the staff here are so helpful.
July 2023 by Jessica Nobrega
Visited Lush recently and was greeted by such a lovely person called Alba (hopefully I spelled it correctly), she was super helpful and gave me amazing recommendations which I am now in love with. What a credit to the team! She?s very approachable, explains everything in detail and very patient. Thank you so much for an amazing experience x
June 2023 by Eleni Constantinou
I had a wonderful service here today. A lady called Emily (I hope I remembered that correctly) was so helpful in helping choose a couple of soaps as I'm very picky.Also her colleague I met at the front of the store welcomed me so sweetly.I always take note of how the staff treat me, and they were both lovely, especially Emily as she managed to put a smile on my face and wished me a happy birthday.Thank you.
