January 2024 by jublino travis
I just want to say that Adriana & Mathilde were super helpful today. I need a dress for a wedding & they went above & beyond to help me find something flattering & suitable. . Really grateful & impressed helped
December 2023 by Giovanni Faventi
Superb customer service and friendly staff. The assistant manager Adriana pulled out all the stops to help with my wife?s purchase of a new coat, finding us the best available deal to give us the best price. Maia took out a selection of coats from stock. My wife left the store extremely happy with her purchase.
September 2023 by Phoebe K
I'm not one to leave bad reviews and I love Hobbs - they have really high quality stylish products. However, the manager at the Brent Cross store is extremely rude and has terrible customer service. I will not be returning to the Brent Cross store for sure even though it is the closest to my house and has a good selection.
July 2023 by Mark Turman
I have never seen such a variety of products in one store. I bought several skirts, tops and boots for my daughter, mother and myself.
June 2023 by kay Donoghue
Went to Hobbs Brent Cross yesterday evening to buy a last minute outfit for Ascot on Saturday.Met Caroline who assisted me. What an amazing lady - so helpful. She went above and beyond what I would expect, colour coordinating my outfit and completely saved my day.Walked away a very happy customer. Thanks Caroline for your help.
June 2023 by Zahra Latif
Hi, I had my hair waved at another salon and really wasn?t happy with the outcome. One side was completely different to the other so as I want in Brent Cross I popped into regis and spoke to a lovely lady, her name was Sarvin, she took on my hair (which can be quite unruly) re styled it in, listened to my concerns and the brief and gave me exactly what I wanted. She was super professional and just incredibly warm. You can tell she loves her job and is obviously phenomenal at it. regis are lucky to have her.
May 2023 by Barbara Bleiberg
Went to Hobbs Brent Cross today and bought a dress for a special occasion, Caroline was so helpful, courteous and pleasant. Despite technical difficulties with the till she was efficient, calm and lovely. it made my experience a very happy one. Hobbs is lucky to have her what an asset! l recommend anyone to ask for her she was fantastic
March 2023 by Michal Weglarz
Great selection of clothing, fresh an great service
March 2023 by Nevard Qarbozian
Staff very friendly and helpful. My favourite Hobbs shop.
December 2022 by Hayley Gill
Lisa is a complete asset to the company! I came in on Friday with my Mum and Lisa helped us find everything we needed, without being over attentive, allowing us space to think about what we wanted. So naturally friendly and charming and by far the nicest person we met all day. Hobbs is lucky to have her.
July 2022 by Tairah Hussain
What a wonderful shopping experience on Saturday. I cannot thank you enough for looking after my mum looking for a wedding outfit. You were the first shop we visited and you dressed her from top to toe.I believe she was the manager who was helping my mum, thank you for such a personable experience. The whole team were friendly, patient and so so kind.
June 2022 by Andre De Wet
All the staff are amazingly nice in this store. Manager Lisa is super helpful. Highly recommended if you are in the area on search for a item for yourself or even as a gift.
June 2022 by Almas
I came in with my mum and she was delighted with the service she received. Parwana and Nurten were very helpful in finding a dress that she wanted and she said she definitely would like to return in the future.
April 2022 by Dawn
I hate shopping but I was desperately in need of some new dresses, skirts and tops. I had been to Hobbs pre-lockdown and remembered how helpful the staff were so I decided to make that my first stop. Caroline, who assisted me, couldn't have been more helpful. If something didn't fit, she immediately went to fetch a different size, if something didn't suit me, she told me. There was no pressure whatsoever to buy. She made suggestions of how to match up different items of clothing to make several versatile outfits. I came away with many more clothes than I intended to, but each one fitting a purpose and lovely. Thank you so much for your help!
February 2022 by Lavinia
awful customer service!staff are very rude especially one in particular. I tried picking up an order for my sister and wasn't sure the amount of items there were on the order and one of the ladies got super rude to me and made me feel bad for not being sure how many there were. She was quite aggressive with her attitude towards me which is not what i look for when communicating with staff.another time I went to pick up an order which was made on my husbands card and the same lady refused to hand the order to me because my husband wasn't there( he was in the car with my two toddlers which were sleeping). I had proof of my husbands ID such as driving license, ID card, bank card and she still refused to hand over my order. I told her that I have a newborn and a 2 years old baby and my husband had to sit with them in the car and she again was very rude to me saying that she doesn't care and I'm not the only one with babies. She was very angry and raised her voice pretty bad and said she would call security if I continue insisting. I've picked several orders before without my husband so that's what I don't understand. I was a very loyal customer to Hobbs and especially the one in Brentcross but never again am I going there!VERY BAD CUSTOMER SERVICE!! Lady also said she was manager! VERY DISAPPOINTING AND BAD BEHAVIOR for a manager!
