January 2024 by Medical Herbalist
Appalling behaviour from both CEO office and branch.Purchased trainers online but returned in branch (Wood Green), only to be told no receipt is given for the return - take a photo of their completed returns sheet- and money should be refunded in 2 weeks. Almost 4 weeks later, no refund, no shoes, no reply from CEO office - totally unacceptable. In branch they tell me to take it up with UPS courier and absolve themselves of all responsibility. DO NOT EVER BUY FROM THIS STORE.
January 2024 by Dan
Great range of trainers, cheaper than JD next door and good customer service by Ranga, Catalana. Thanks
December 2023 by richard walsh
Customer service terrible - waiting to pay - and staff ignored me - not sure how they can justify the number of people working there - usually don't review badly based on this - but notably bad here
September 2023 by TA 90
Rude and Snappy staff. Did nothing but wait patiently for my turn on the queue. Clearly had a long day and was grumpy as it was 10 mins to closing. Everything was sarcasm, also lack knowledge saying Adidas don't come in whole figure sizes rudely to his other colleague (Classic know-it-all); False!.Check the website mate and learn about your product.
July 2023 by Rasoul Hamdan
worse staff
June 2023 by halim dj
Very rude and grumpy girl work there she should not be in contact with people
June 2023 by Anjelonie Diaz
We've been surprised with a good discount
May 2023 by LM A
Really rude staff. A guy at the till on his phone looking moody and two workers at the door staring having a conversation. I didn't get his name but so unfriendly and passive aggressive. He seemed irritated that I was asking for different sizes and just wanted to get back to chatting to his colleague. I only came in as I knew some trainers were on sale for half price otherwise I wouldn't have entered. Bad atmosphere and customer service.
April 2023 by noreen hally
Jason the so called manager standing at the door was extremely rude and confrontational, needs more training on how to deal with the general public
February 2023 by Babita Lama
Very rude staff looks like the girl on the till didn?t wanted me there because I was there few minutes before they close. Didn?t liked the behaviour but still bought the shoes
January 2023 by Anuradha Baphana
Got a good collection of footwear at very competitive prices.
January 2023 by sammy rico
Hi dear , be careful, very rude managerI visit today early at the store it was a manager. He was very very rude with me and also he was trying to fight me for a bag. I tried to charge me 20p extra for a bag plastic bag and also he fight with someone , another customer so that guy is really rude person when after I purchase I ask for the refund he doesn?t wanna refund me my money straight away till one girl she came and she make me the refund
December 2022 by L B
So I went and Bought pair of Nike's and one of the staff was just plain rude and obnoxious to me for no reason whatsoever. Very unprofessional and downright attitude problem. Won't be back here that's for sure. ?
August 2022 by sabarin ismail
A staff member was very rude to me today.I asked if some shoes were in stock/ on the shelves and he bluntly looked at me and said NO in a passive aggressive way, and went back to doing nothing. Maybe if he was busy i would understand a straightforward comment but the store was practically empty and i received this rudeness for no reason. I then read his name tag and saw his name - Ruthvik.Hopefully someone reads this and has a conversation with him because it was uncalled for and very strange. I do not want the same situation to happen to any others.Thanks
May 2022 by Rory Kaye
To much stuff all jumbled around , you can't see every thing .
