July 2025 by tugay toksöz
Rude staff never go
July 2025 by Hamir M
They have an amazon return counter but they refuse to take the return and make an excuse every time that the scanner is not working and come back later or try another location. They do this everytime. I am pretty sure it;s an excuse because it's not worth it for them to take the return. I assume it comes as part of some sort of a package where amazon pay them regardless for having the lockers and return option there.
July 2025 by Nigel R
Yet again they say 'Amazon server not working' when trying to return a parcel... If you don't want to offer the service please be upfront!
June 2025 by Laurence Brent
It's a petrol station. It sells petrol. What do you want from me?!
April 2025 by Chris Foster
Tried to say i put the petrol twice and charge me twice. She messed up with the customer that used the pump before me. I filled my tank to the sum of about £20 and paid the amount that the pump showed only to be told i still owed money. I told the boss to go and check the level on my fuel gauge and had to tell them to call the police on me if they think i put gas twice.
Oh and Google seemed to delete this comment without my approval at the behest of Shell! Raising the question of integrity from google.
I've used this Shell for over 30 years, But that issue could of ended bad for me.
December 2024 by Niamh Keohane
I am really so disappointed - went to seek help from the guy who was working overnight as my key broke to my house and had no battery on my phone at 4am in the morning - he basically laughed in my face and refused to let me charge my phone or try help me in any way. I was very upset by this in what was a scary vulnerable situation for me.
December 2024 by s j
I'm afraid to go there again to return it to Amazon, the first time I went there staff said the machine was broken and told me to go back tomorrow, the next day I went there and just flipped me the bird..
September 2024 by Vivian Ng
Good station and location, but sometimes overly busy.
September 2024 by Arie
Refused Amazon returns on 3 separate occasions
September 2024 by shoaib syed
Such a big place no toilet operating block the toilet so that they might have to clean
September 2024 by Anwar Marshall
Absolutely shocking what this Shell garage has done, they accused me of not paying for fuel, someone couldn?t be bothered to do there job correctly & decided to point the finger at it?s seems whoever they want.
After receiving a very threatening letter from Forecourt eye demanding payment. With the admin fees they want to charge both Shell & Forecourt eye are ridiculous, crazy.& a complete joke.
Upon speaking to both of them I was informed I must prove my innocence although I explained to both the fuel type they have said has not been paid for is not suitable for the vehicle I use.
They still insisted I must provide payment for the fuel I paid for on that date. This is where it gets mad as I usually pay for fuel with cash
This incident happened in January & notice was sent in August, i then went to speak to Shell again to ask them to get the cctv of me paying for my fuel, I was told cctv is not available that far back. I explained is very likely I paid for my fuel with cash I was just told that there wouldn?t be much I would be able to do.
Now luckily that time I did pay with card & was able to find my the transaction to prove my innocents.
July 2024 by Raoni Zopolato
Awful customer services.
People don't speak English and are not able to explain things properly. Basics for customer service, communication.
July 2024 by A Fahim
Refused amazon return. Said machine not working and told to come back tomorrow after 10 am before 6 pm. There are other reviews of this shop refusing amazon returns. Not sure if he is giving correct information or just refusing to not process a return.
July 2024 by Wojciech Babiarczuk
Tried to return an Amazon parcel but was told by a really rude staff member that ?iPad is not working? and that I should come back another day. Poor service, and they?re not able to deliver on contractual obligations they have with Amazon.
July 2024 by Jac Lay
This branch is selling fake UK cigarettes and Alchohol
Do not buy from here buy from your Tesco or Sainsburys
