March 2024 by JRT 1
I went to this post office to pick up a package. They were technically closed because of a leak and were asking people to come back on Monday. The lovely women I spoke to said, "Please wait," and they proceeded to find my package for me. I've been to this post office many times since moving to Mile End. They've been very helpful and friendly, but today went above expectations.
March 2024 by Ivy M
Great customer service
March 2024 by Paul Mack
a really EXCELLENT service...given how busy Mile End can be, the staff here are REALLY nice + friendly (which is unusual throughout London)
February 2024 by Tom Clark
Friendly, professional and prompt service from all of the staff - special mention to Ahmed behind the Post Office counter. Brilliant!
February 2024 by jumer ahmed
He is a very helpful person.
January 2024 by Richard Williams
Went in to post a small parcel and asked for 'Tracked 24' which should have been £4. I got quoted £11.90 and was extremely confused. Left and double checked the prices and went back in and literally showed her the service I wanted (Tracked 24). I was informed that she was quoting me prices to get the item there for Christmas. I even tried telling her that I didn't need the item to get there for Christmas, but she basically refused to sell me the Tracked 24 service. I wasn't sure if she was claiming it was an online-only service but at this point I just left.Many other reviewers have stated that this is normal practice for this post office, so try and avoid if possible.
January 2024 by Abdul Hakim
I visited mile end post office at 5.45pm last Thursday to renew my driving license. I received excellent customer service the guy at the counter was very helpful and knowledgeable. This particular post office does not have photo service for Driving licence renewal however he provided alternative for me so I was able to renew my Driving licence. Even though the post office closed at 6pm and I exceeded my time at the post office the guy at the counter did not make me rush. They have excellent customer service and polite I would recommend People to use this post office
January 2024 by Rowland Graham
Go here every day to drop items - lovely staff and very helpful! Thanks for everything
January 2024 by Rama Ndiaye
I had a great experience and professional from Sajid.
January 2024 by ibbani bv
Good customer service
December 2023 by Francesca d
Friendly and helpful management.
December 2023 by Sole Freakks
I drop loads of parcels here a week & I have to say, this post office is one of the best I?ve been to. Friendly staff, easy transactions - nothing (if anything) to complain about.
December 2023 by mohammed joynal abedin
He was very rude.
December 2023 by Lauren J Hartwell
Always tries to overcharge. I've been using the post office for 10+ years and know what can be sent as a large letter vs what is a small parcel. For some reason this post office always tries to charge small parcel prices for large letters. I don't know if it's due to the long queue as this doesn't seem to happen when there isn't one. This is really frustrating and makes me want to go elsewhere. This isn't the only review stating this either so make sure to check the price when sending here.
December 2023 by ANAS PIROSH
Mile End Post Office, an epitome of efficiency and courtesy. Ahmed was great and very helpful, a commendable employee, demonstrates exceptional service. Great overall experience, they make every visit seem easy and helpful. Transactions are very seamless and pleasant.