February 2024 by Anne Hayfield
I received a Covid buster and flu jab at the same time. They charged me for the flu jab I think it should have been free. I left the place and fell flat on my face. A friend told they should have made me sit down for 20 mins. Of course its unscientific I cant say what caused the fall. But Im never going there again.
October 2023 by Suhel Miah
Nice front of desk customer service.
July 2023 by Staci Thomas
Very good service.
July 2022 by John wood
At your own risk use this pharmacy.Made numerous mistakes on my dad's medication. They wouldn't even apologies for the mistakes.Better pharmacy on Devons RoadGreen light.They constantly chat away amongst them selves as if they are doing every one a favour.Other pharmacies do free home delivery on Roman Rd too.It would be better if an independent pharmacist takes this pharmacy that can give a better service!
May 2022 by Atikul Hussain
Brilliant and attentive staff always from the pharmacists to the dispensers they all are very pleasant to deal with, well stocked pharmacy and competitive pricing. Have been using them since I was a teenager and I'm 34 now. I've moved away from the area but still make a point of nominating this as my number one pharmacy and always go there to collect my medication. I will keep using them until they either close or no longer exist!
December 2021 by Lupe Soto
Great service and friendly staff.
September 2021 by Gen ?GIGI? H
Dreadful experience.Ignored when trying to pay for goods while they talked incessantly in another language to who i thought was another staff member. Couldn't tell who was who as they were having this long conversation in front of the counter and not wearing anything that could differentiate them from a member of the public.When I said that I would like to pay for the goods, the female scowled and said I can pay when she finishes speaking with the 'customer.Thankfully a young man from the back of the pharmacy must-have heard her response and came to serve me.Never again, so disappointing.
March 2021 by Kay Zed
Genuinely an exellent service. I've been using them from many years now and I dont see myself ever going anywhere else. You can ask them any medical related questions and they will give you the attention you need. Very pleasant and hard working staff. Especially the lady at the till, Saleha. Her attention to customer service is on another level. You can tell that she puts a lot of determination into her work. Everyone at the pharmacy are always ready to help.Keep it up guys and thank you.
March 2021 by Mehvish Mehdiyah
Very bad experience. I was waiting for 10minutes outside the pharmacy and the pharmacist saw but ignored. There were 3 adults along with two kids from same family inside just to get medicine for one person voilating the social distancing rules when there has been a banner that only two people can come inside. After the family came out they said that the pharmacy is closed though the closing time is 6.30pm. The pharmacist dint even bother to spare few minutes to provide me with medication and just ignored, he was not even looking at me like I was invisible to him. Dont know if the members inside were related to eachother but that is not way to treat a person being pharmacist or running a pharmacy.
March 2021 by Sorcha DeBurca
Always happy to help advise on best product to use for over-counter purchases. Staff are really friendly here and know their regulars well. Its lovely to see how neighbourly and respectful they are with the elderly customers, asking how they are, their pet, allotment or just talking about weather. For some thats the only interaction they get all day and staff always smile and chat nicely, not rushing them off to serve the next customer.They can get very busy sometimes, but their organised and so I've never waited more than a few minutes to get what was needed.When my father was on pallative care, we needed medicines which aren't regularly stocked and so as soon as it arrived, they delivered it to my door.They also have plenty of beauty, hygiene and baby products and offer passport photo taking.
March 2021 by M Harris
Be very careful about bookings with this pharmacy. I called in advance to book a flu jab appointment with a voucher from my workplace as they were one of the listed providers. Turned up on the day of the appointment to be told they were not doing flu jabs that day and I could come back the next day for a walk-in, and that they no longer accept the workplace vouchers.
March 2021 by Olga Bitkos
Terrible service. During Covid epidemic and bank holiday denied help for my housemate that felt extremely dizzy and simply required some aid.I have been directed to call practice or 111 for that which obviously is not an option during these times as all lines are occupied for serious matters.Asked for a non prescription alternative that they said they all are prescription only. ?I am not a regular ? - that was appalling to hear as an argument.
March 2021 by sabiha I
Every time I visit this pharmacy the staff are always super friendly and nice, despite being very busy. One girl, I think her name is Masuma is always there to help me and she is extremely nice, good to see some young people are still nice and helpful!
March 2021 by CN MG
Can you take blood pressure? No sir, we don?t.Thermometers? No, sorry, we don?t have any at the moment.Do you have reading glasses? No, sorry, we haven?tWhat century do you live on? 19th, sir. 19th century.
March 2021 by Tania Ahmed
best service from mesuma. More like meSUPER! always fixing me up with the good good becus I am batteling wit my poor addiction n she is a topnotch girlThenk u masuper
