March 2024 by EE Sad
The new store manager Kaya is amazing with brilliant customer service . For years I did not download the Costa app on my phone but she helped me with the download and the use , you don?t see this sort of services any
January 2024 by Me am Hungry
Normally have had a good experience in this Costa branch until I came across a staff member named Yousef who was extremely rude after I complained about his bad coffee he was so rude and ruined my time at this branch IWheelchair accessibility: Ground floor double doors no steps
January 2024 by Gisele Gregoletto
My low rating is for the extra charge. I was shocked that Costa is still charging extra for oat milk!That is absurd since oat milk can be bought for the same price of dairy nowadays, and a lot of people drink oat milk.Sadly I won't be coming back!
October 2023 by John Rudelhoff
I've been coming to this coata for a couple of years. It's a real let down. Not friendly, very slow service.. The new manager not very friendly.. And very dirty.
October 2023 by Kim McCarthy
This shop used to be so nice to come and have a coffee and a chat. Unfortunately the manager left and there?s a new manager and staff. You wouldn?t be how much the atmosphere has gone downhill. Queues back to the door. One staff was told she wasn?t allowed to talk to customers anymore. Won?t be going back!!!!!
July 2023 by Lola Balogun
Employs one of the most annoying females on the planet. This employee is always chatting across the shop and serves customers very slowly. Her intention seems to be talking about her life rather than doing her job.She needs proper training or to be fired. She is a mixed race young adult around early 20s. Get rid of her and this place will be much BetterOtherwise the coffee is average.
July 2023 by M.M Uddin
Love Costa, the service at the Roman road Costa is brilliant.
June 2023 by Vince Grigas
Great customer service all Team very friendly Manager Anna top Manager thanks very much. Nice to come after work get quality service and coffee's amazing ?
May 2023 by Angela Best
Had to have a Costa and cake after my holiday shopping. It's only natural, ?Bit quite, but that's to be expected on a Tues.
May 2023 by abSHAPE PERFORMANCE
Greggs coffee is better for a half price ??
May 2023 by Anawarul Hoque (Mr Hoque)
Staff always friendly.Highly recommended.
April 2023 by Srikala Venugopal
A spacious and cosy place at Roman Road with the usual goodies available at Costa. The only thing is the timing - they close too early!
March 2023 by Marisa-Ann Melrose
My coffee was amazing as usual, but the woman who served me was unpleasant. I had to change my order from takeaway to sit in, and she was not happy that she needed to void ONE drink and start again. She may have been having a bad day, but there is no need for the attitude.
January 2023 by Dely D
First time. The staff are very friendly.Appreciate the cleanliness
December 2022 by Antony Roberts
Had a great time the coffee was nice maybe a bit pricey but good décor and very clean and staff did there best regarding customer service.worth a visit anytime.