“I frequently visit this Toolstation store, but lately, I have been getting increasingly annoyed. Whenever I come in, I make sure to have my item codes ready, as I am aware that this is how their shop works.
However, I find myself waiting in line behind people who do not have item codes and instead bother the staff by asking them to search for individual items. It is incredibly frustrating! The staff should address this issue and find a solution.”
“Enam was v helpful when I was trying to find the right spot light. Went back and forth due to my own error but he helped and was patient. Top man. Great customer service.”