August 2023 by Sunbeam Stone
I place my order in Monday and a week later in a Thursday I visit to pick it up only they didn?t bother to put through my order through, the new staff just have no idea what they are doing.
July 2023 by Gavin Milkins
Not the most reliable pharmacy - often closed when they are supposed to be open. Some staff a bit abrupt.
June 2023 by Helen Wright
If I could leave 0 stars I would. I am currently on my 70th attempt at getting through to the pharmacy. The line either rings and cuts out or is engaged. I have been told on 3 separate occasions that my prescription will be ready to collect the next day but a week on I'm still waiting. The staff are unhelpful with a couldn't care less attitude. Avoid!
June 2023 by Mohammed Shaiful Alam
This is one of the worst pharmacy in Bexleyheath. Every time you go there it?s a long wait. Sometimes 2/3 people working but could be serving 1/2 customers.Every time I have been there I saw new faces. Seems like nobody?s is happy working there
June 2023 by Tony Gallivan
Terrible staff and service, had to pick up statins, prescription was sent over on a Friday 16th told they wouldn't be in till the following Thursday ,went in to be told now Friday ,then told the only got the prescription that Thursday, spoke to doctors ,it was sent 16th ,blatant lazy liers, doctor had to send member of staff to get them for me and guess what they had them there all the time , shocking.
April 2023 by Elisa Ribeiro
The customer service is the worst I?ve ever seen. Move away from them!
March 2023 by Wendy Slipper
Shocking service. They lie to cover themselves. Rude staff
February 2023 by Claire Sayer
Absolutely bloody dreadful. Unhelpful staff. Dreadful wait for prescriptions. Will be taking my business elsewhere
December 2022 by Malcolm Wood
Had a text from WELL to say my prescription was ready, so left a hospital visit to collect it. When I got there, gave my name & was told it wasn?t ready, even though they didn?t check the cabinet or system. I said I saw my GP yesterday and watched her do prescription, but was told definitely not there, come back Monday. Asked about the text and was told system error ?
December 2022 by stanley awbery
A very busy pharmacy staff pleasant
August 2022 by Michelle Chatts
Do not use this chemist !! repeat prescriptions are never ready. Customer service is zero utterly useless staff that need further training.
March 2022 by Jack Clarkie
I was shouted at for no reason like it was my fault my prescription wasn?t ready. I was just asking why my prescription was not ready as it?s been over 2 weeks and this lady was speaking to be with disrespect as if it?s my fault. Absolute disgrace I?ve never experienced customer service like this especially from a PharmacyI could not sleep all night and now I am scared to even go back to this Pharmacy
March 2022 by Badi Bo
I've never seen anyone as rude as the women in her late 40's early 50's ,she is horrible and Rude I don't understand why she works in a chemist either she hates her job or she hates people specially foreign people ,she thinks she Is doing you a favour.Well chemist company should look into this as its not acceptable to be rude to people for no reason and especially when you have a very low score and complaint from customersI hate going to the pharmacy when she is there unfortunately I have no choice
February 2022 by sanem turan
I have never seen anyone as rude as the lady who saw working in the pharmacy!Firstly she was very rude to her colleague who was service- a lady who looked in her 70's.She just yelled at her in front of customers and said about me as I had to wait or leave as she is so busy!!After they offer me option to leave or come back anyway. I said I could wait.After 5 min they told me they were out of stock without even looking at my prescription! Outrages.
February 2022 by Samantha Evans
They have had my prescription since the 12/1/22 and yet today (21/1/22) 9 days later, it still isn't ready! I have never had this problem with a pharmacy having my script for over a week and it's not being ready, this is pain medication that is essential to me being able to function. I am lucky i pre-ordered it but if its not ready on monday i am going to have a problemThe lady that told me it wasnt ready was blunt in telling me they will text me when it's ready, and offered no apology and clearly didn't know or care why it wasnt ready over a week later.Will not be using this pharmacy again, i suggest you send your prescriptions somewhere else.Update: 12 days later, still no prescription or text saying its ready. Such bad service
