January 2023 by Andy Deaves
It is always a breeze whenever I go to Lloyd's bank. All the staff are polite and friendly and cannot do enough for us customers
December 2022 by Sebastian Nica
Unprofessional stuff, don?t pay attention to the old people who needs help they just ignore them. Very disappointed regarding this branch
October 2022 by Lam Simon
Transferred several hundred thousand pounds to my solicitor for house purchase yesterday morning, the staff in the information desk said it should be done after approval by the manager at the end of the day. However, I found that the money didn?t gone from my account today and then wasted several hours to traveled to the branch. Another manager explain that they don?t know why the gentleman didn?t do that yesterday and is on leave today. She will do the approval for me today and promise that transfer will be done at the end of today. But it fail again. Very disappointing?
May 2022 by Lorena M
5?+ for Moses- the Bank Manager at Bexleyheath branch. Great skills and very helpful, kind, good manners and knowledge, patience with us, ready to solve our issue. Professional attitude combined with a friendly behaviour.Thank you very much! ??
March 2022 by Mandy O'Neil
Great staff always smiling and willing to help. Only criticism is I hate those paying machines!
March 2022 by Bexley BMSport
The staff are always friendly and helpful.
January 2022 by Janet Inglis
Giving out wrong information on how to pay off my mortgage. Told me I didn?t need a sort code to transfer from my HSBC account to Lloyd?s mortgage. Cash machine had an issue would not give me 500 had to do it in 2 x 250 it was an issue with machine . When I spoke to the shop floor assistant she said it not to do with us and pointed to the phone call your bank she was unfriendly as I didn?t have a Lloyd?s card . She warmed up to me when she found out I had a mortgage with you
June 2021 by Jacky Gibson
Got fed up with talking to machines over the last week, so just rang Bexleyheath Branch. Talked to the nicest young lady who sorted by 3 needs in a lovely, efficient manner.
April 2021 by Brian Isted
They don?t deserve this ! Unhelpful and rude cashier!
November 2020 by Mr H Jackob
Very rude lady at the cashier.Thank you for getting us such people with an attitude to deal with us.We feel how valued we arenow !
November 2020 by Charmaine Rees
Stealing money off me is not nice be warned about Lloyd?s they try and take your money and accuse u when u have done nothing wrong
May 2019 by Bill Cairns
Can't explain why they bounced a cheque, suggested asking the recipient of the cheques why. They can't make an appointment for me at my local branch, suggested I go in to the branch and ask to make an appointment. Then had the cheek to ask if we wanted to participate in a customer survey. Doubt I'll be a customer much longer.... what ever happened to personal banking services????
January 2019 by Norbert Csolley
Very helpful and friendly staff.
June 2018 by Gyöngyi Schóbert
Rude staff. Long waiting time. I'm not advise to ppl to open bank account here .
December 2017 by Jeffrey Boag
Nice bank
