December 2023 by Alexander Rooke
Was really looking forward to a nice festive latte. Ordered with oat milk, as I am dairy intolerant, and didn't particularly fancy having a bad stomach today. I can confirm that it definitely wasn't oat milk as I am now quite ill.This is actually in fact the third time over the last year that I have been to this store. Three times I have had issues now. Sort it out Costa, we're in a cost of living crisis and toilet paper isn't cheap.
December 2023 by Wendy Rich
A bit open plan but I don't mind a bit of people watching while I enjoy a hot drink ?. Very friendly and helpful staff ?
September 2023 by Lisa Archer
Nice staff that cope with a busy environment really well. Always ask me if I need help with the tray as I have a pram so very helpful and thoughtful. Always clean and stocked up.
September 2023 by Dominique Courtney Cox
Staff are rude and shout even if you want to sit down and there is no where else to sit in the shopping
August 2023 by Joanne Woodey
Sold a coffee and pastry but was not allowed to finish it before a staff member shouted at me across the store that I had to leave as they were closing. Appalling customer service. Will not use this coffee shop again. Starbucks every time from now.
August 2023 by the1 trueRyan
It's just your average Costa coffee, just as good as all the others, nothing wrong with this one either.
June 2023 by Nigel Cook
The food is okay. Very little that can go wrong with sandwiches, cakes and hot drinks. The problem I have today is that the place isn't really worries about cleanliness. Tables are sometimes dirty but more importantly we were given three knives today which were all dirty. I have had dirty cutlery before. I asked for the manager to complain. She didn't appear to bothered. I mentioned that I'd had cutlery before that was dirty and if I was given dirty cutlery again I'd make a point of complaining via social media. To which her response was "don't threaten me with social media" . She then walked away saying nothing more.
June 2023 by Nigel C
The food is okay. Very little that can go wrong with sandwiches, cakes and hot drinks. The problem I have today is that the place isn't really worries about cleanliness. Tables are sometimes dirty but more importantly we were given three knives today which were all dirty. I have had dirty cutlery before. I asked for the manager to complain. She didn't appear to bothered. I mentioned that I'd had cutlery before that was dirty and if I was given dirty cutlery again I'd make a point of complaining via social media. To which her response was "don't threaten me with social media" . She then walked away saying nothing more.
June 2023 by Molly Gibbons
We have been here a few times. Drinks were nice. Staff were friendly and helpful.
May 2023 by Jon Birkbeck
No gluten free options for my wife. Lost yourself a loyal customer today.
April 2023 by Dimitrios Chalikias
Very nice always at Costa, lovely coffee and pleasant atmosphere
February 2023 by 726susana
Visited Costa in Bexleyheath. Love Costa but found service not good in fact one of the assistants quite rude. Won?t be going to that one again.
February 2023 by sheila collins
The coffee wasn't very nice it was nearly cold, one of the young girls is very nice she's always very friendly and polite
February 2023 by Julia C
I ordered but the staff member was talking to other people and not myself
January 2023 by Jack Sharpe
Large latte took a little longer than expected , maybe short staffed. The cheese samwich was nice as always got the samwich cooked b4 my latte come back . Got lovely comfotable seats in costa bh. Some of the staff didnt seem happy. Busy little costa , will be back on a another coffee stop . Wheelchair friendly. No toilet facilitys , you have to use the shopping centres toilet. Reccomend tomatoe and cheese samwich melt. And recommend a latte but get it put into a take away cup as the indoor cups are awkward to drink out of.Wheelchair accessibility: It has.flat level so its accessible for wheelchair. And plenty of comfotable seats.
