September 2021 by Hayley Meakins
Lovely things in side very helpful staff to just a shame I couldn't get anything the time I went there
August 2021 by Amber Sanford
I was worried by previous reviews BUT we went early Saturday morning to get my daughters ears done and the lady was super friendly, helpful, prompt and advised me on any questions I had. Was super clean! And my daughter is super happy with them ?
July 2021 by zoe tester
Had ears pieced. Great staff.
June 2021 by Sharon Barker
Staff friendly, efficient and helpful. Would recommend
May 2021 by Ralph Gillies
Staff follow you around if you have a bag and wait till you leave to go on lunch\\nGood variety of products
May 2021 by abadallah salem
Has varieties of options good for kids at school age
October 2020 by Donna Cooper
My granddaughter loves Claire's some items are a bit pricey but they always have good deals on staff are always nice
October 2020 by Vanessa Marchand
Please avoid at all costs! The worst ever customer service you can get! I would put zero star if l could.\\nWe booked and went there on 20th July to have my daughter?s ears pierced for the first time. What an experience it turned out to be... before reaching, we had decided on a starter kit at £30 (which is expensive enough for what it is if you ask me) but were looked upon in a bad way and kept being pushed for the £45 kit. We declined and stuck to our choice, but the lady didn?t like it one bit. She then lost patience as we had a quick chat with my husband to see who would stay with my daughter during the ear piercing and who should stay out (Covid19). My husband then asked her in the nicest possible way if he could take a picture of only our daughter when they would pierce her ears, to which she then said in such a condescending tone ?remove your mask, l cannot hear what you are saying!?.. for god sake woman, this is Covid 19, the mask I am wearing is here to protect you as well as us. How much more rude can you get? The tone started rising between us and she said no no no picture of us, when we insisted we certainly didn?t want her picture taken or posted anywhere, just of our daughter for our own use.\\nNo smile, not one bit of reassurance to my daughter who could feel the tension rising between us and the manager and was wondering what was happening If l hadn?t promised it to my daughter, l would have left there and then.\\nI will definitely not give them my money for my second daughter?s piercing and will now stop buying from them. Absolutely disgraceful service!! They are just after the money.
October 2019 by Oscar Hudson
Rubbish service some of the workers were racist
August 2019 by Elena M
They asked us to pay £45 to get our daughter's ears pierced. A joke.
May 2019 by Haji Smith
Bright & clean with a mix of things, only annoying thing for me is trying to find the pricing as you have to look for the sticker on the back and look for the UK ð??¬ð??§ Price as you have euros and dollars on there too and its small to see...!
May 2019 by James Henry
They should not encourage the girls under 16â??s to get ear piercing
April 2019 by N Rana
Itâ??s really bad customer care service . They donâ??t even know how deal with customer care .i had been there for my daughterâ??s ear piercing. There was a lady . She didnâ??t care about us . And I asked her and she said to me she has two customer front of me then I said I am going to wait outside . She said to me completely up to you. It means she doesnâ??t need more costumes
April 2019 by Kristiana Mileva
We went there for my daughter's piercing and we were told that they need her red book, we had to go back home to pick it up but then the second piercer was on break. I was waiting for half an hour just in front of the shop when another woman with 2 kids took my place and the staff told me that they don't keep spaces although they knew I was there! They definitely don't deserve their salaries and I would never go back to this shop!
February 2019 by ã??SweeterThanAsh
As somewhere mainly known for its ear piercing, you would expect there to be a piercer on call at all times. 3 times we have visited from quite a distance, to be told that the ear pierced was ill and they couldnâ??t perform the piercing. When we visited a few days ago, the woman told us that if we came back the next day, there would be someone willing to pierce from 10am-4pm. We arrived at around 3:20pm to be told that as the store was closing in â??30 minutesâ?? the piercer refused to do any more. Yet again it was a waste of time, youâ??re better off going to another Claireâ??s where they have more staff and do not give out incorrect information.
