January 2024 by Abigail Seymour
Had too wait 2 house for the food!!! And it finally came freezing cold. Very disappointed!
January 2024 by Ephraim
High quality food and great service!
December 2023 by Steve Steve
My burger was hot unfortunately there is no shakes I took cake instead and enjoyed my
December 2023 by laura hunter
Sarpreet was very attentive and helped with a quick transaction. Food was hot and fresh.
December 2023 by Melissa Meng
Staff being extremely rude, weird and aggressive. Astonished to see such poor service.
November 2023 by Nicholas Waller
Waited 20minutes to get served there was only 3 people in front of me and the staff were dawdling around with no sense of urgency, when they eventually opened a second till, the staff member kept messing up my order, terrible service.If I had to give a positive, whe. The food actually arrived it was ok.
October 2023 by Luke O
Long waiting times even when it?s not busy ! Plus food hygiene is really low !!! I?ve seen staff members touch their hair then carry on working -_- avoid at all cost !!!
October 2023 by Leanne Ward
Great food, nice lattes, there are a couple of downfalls about litter, but that is mainly other people leaving their own trays on the table and now throwing it away, so some tables may not be cleaned in a hurry.Did not notice any Disabled toilets either.I know there are some on the MALL, but they are up the other end.Am I blind, or are there any toilets in BKWheelchair accessibility: I did not use my wheelchair today, I used my stick, as I was having an ok day, but found it a bit difficult to find a big enough table for me to sit at with my family with plenty of room around me
October 2023 by Tina Seymour
When we went in we were warned that the seating area was closed and only take away orders were being taken. My husband asked for a 500ml bottle of coke from the fridge as I was having a diabetic hypo and needed Glucose quick to avoid collapse. The guy behind the counter said said no they are for home delivery only... Even during a medical emergency. So my husband requested a cup of coke. The guy behind the counter then tried to keep it behind the counter until he had made the food. Hubs was not having it and leaned over and grabbed it and passed it to me. It had been a quirky set of events that led to this hypo (one of the worst I had ever had) and Burger King employee's obviously don't care even after being told it was an emergency. The guy working there made our food and we went out on to a bench in the wind and rain and eat our purchase. Don't think I will use Burger King in the future. In general it wouldn't bother me but I was quite ill at the time and having already taken Glucose to try and avoid a diabetic episode I realised I really needed more. I didn't expect the guy working there to understand what was going on but when two people tell them it is an emergency I would expect to be listened to. Won't bother asking for help from them again. NO THANK YOU.
October 2023 by hardeep panesar
I came here on a saturday evening to find the place filled with delivery drivers (as you would expect) and was told it would be about a 20 minute wait for my food. Happily accepted and ordered. I sat back and watched delivery drivers argue and stress for thier orders, some waited longer than others so I can see the frustration. The restaurant manager - Mo was beyond rude. He had 5 staff that were rushed off thier feet and orders were coming in at such a fast paced and instead of helping and leading by example, he stood there shouting. Mo argued with drivers stating "if you dont want to wait cancel the order". This is how food apps get messed over because restaurant managers have attitudes like this and we think the drivers are at fault. Pathetic behaviour from the manager Mo, has no leadership or management skills and surprised he hasnt had a smack in the mouth...from staff aswell!
October 2023 by mark tenwick
Ordered Whopper with chips over £8 dor a burger that collapsed in my hand leaving mayo n lettuce onions n tomatoes in the wrapper n over my hands.
October 2023 by Daniel Hatton
Long waiting times even when it?s not busy ! Plus food hygiene is really low !!! I?ve seen staff members touch their hair then carry on working -_- avoid at all cost !!!
September 2023 by Blossom
The service is awful, and this lady in particular, she appeared to be a senior manager, wears glasses seems to be from South Asia, long black hair tied up in a bun, she is so unexplainably rude, extremely ill mannered, she had this ? I don?t want to be here attitude?, so impolite while she was serving me, her behaviour was just ridiculous, I wonder how she even got promoted for a management position because it definitely was not due to her customer service and professionalism.
August 2023 by BestofBoth BRIT
Disgusting smoke being vented into the shopping centre and high street. Dirty water leaking onto pavement from their yard. The oil they are burning the food with smells BAD! Seems the staff have had no training on anything and all the cookers are set on maximum temperature so the cooking is quick but the oil smokes and the food burns. ?Is literally being run like a 3rd world dump, and the exotic illness and diseases will be soon to follow.
August 2023 by Denise G
The interaction and communication with ordering was a really needlessly difficult experience. My server who appeared to be a senior member of staff, was not helpful. They spoke too quickly. I could not read the automated menu as it changed too quickly. I only went for my son, but this is genuinely one of the worst burger king's I've had to use.
