June 2025 by S A
The best dominoes branch ever. Staff deserve recognition.
May 2025 by Raghu. S.
My disappointment regarding a recent experience with Bexley Domino?s, which left me frustrated and dissatisfied as a loyal customer of over 20 years.
While placing an order through the Domino?s app, I selected what I believed to be the Bexleyheath store, based on my location. However, after placing the order and traveling to the Bexleyheath store for collection, I was told that the order was placed at a different branch in the city. This was quite confusing, as I had used the app with my location turned on.
I then called the Bexley store to request a refund, explaining that I was not near the other store, but the staff refused to issue one. The conversation was not handled politely, which made the situation even more frustrating.
Eventually, I placed another order from the correct Bexleyheath store and traveled 15?20 minutes again to collect it.
This time make matter even worsen, the quality of the pizza I received was extremely poor, there were hardly any toppings(no toppings), and it did not meet the usual standards we expect from Domino?s.
I am very disappointed with this entire experience. As long-term loyal customers, we expect better service and better food quality. I hope you will take this feedback seriously and take appropriate action to ensure such issues are not repeated.
Thanks
February 2025 by Sole Slater
The app wouldn?t process the order, after trying multiple times with different cards (and payment showing pending on bank accounts) we rang to check if it had gone through or see if we could order over the phone. We were told we couldn?t and to try the app. Manager was very unhelpful.
December 2024 by Alex Norman
Lightning fast delivery this night. Half and half pizzas cooked to perfection and accurate orders with customisations on every half.
Well done to this local dominos!
December 2024 by Jennifer Midlane
Always fast, always good pizza. Other takeaways sometimes take hours but Domino?s are always spot on!!
November 2024 by Charles H
Consistant quality
September 2024 by Andrew Parrish
For the last four years I have ordered by phone as I'm dairy intolerant and can't have cheese on my pizza. Today after three attempts to order by phone, the phone was finally answered and I was told they no longer accept phone orders and to order online.
I attempted to order online but it does not allow me to remove cheese.
I went into the shop and explained my issue to the manager who stated I should order online and then call to tell them no cheese. I stated that was difficult when they don't answer the phone. The manager was unhelpful and unsympathetic.
The manager told me I could remove cheese online and didn't believe me that you couldn't until I showed him.
Very poor from Dominos around food intolerance and zero customer service.
I'll be taking my custom elsewhere.
July 2024 by Ava Bayne
Absolutely horrible well undercooked made me my sister and mum unwell
June 2024 by Niyaz Ahmed
How do you forget my garlic sauce ????
March 2024 by Haj
Always use this Dominoes for delivery and collection. Great service every time, thank you guys.
December 2023 by Cani Sebastian
Bought 10" Hawaii Pizza for £7.99 . Only for
November 2023 by Steve Sweet
One of my top pay-day treat venues.
June 2023 by maxine oboy
Awful. If I could give Got an incorrect order (items missing) thought it was a bad day. Tried again tonight, now sitting here 45 mins no sign, should have been 20mins. App says delivered. Ring up no answer. Eventually they answer and say the app doesn?t work and it will be another 15mins been that already. Clearly they stack the orders up till they have a few and mass drop. Will never use again - not worth the money off coupons. Papa Johns next time!
March 2023 by Aishah Yusoof
I honestly don?t know what wrong with this branch of Domino?s but the food is disgusting. I would rather drive all the way to another branch and eat the pizza cold. Waste of money every single time.
March 2023 by AVISHA'S club house
£33 order and no drink arrived. Customer service at Store. Rude actually put the phone down on me . Will be contacting head office about this matter . Looking at all the 1 star ratings this shop needs training and a new manager
