June 2025 by Charlotte Pryce
Annie is such a pleasant member of your team . I deliberately get my coffee in the evening as she makes it exactly how I like it and im a coffee fanatic . Thank you once again Annie for your great customer service and fantastic coffee making skills
February 2025 by Ricardo Roxo
WHSmith operates a retail store within St Thomas? Hospital, located in the basement of the Lambeth Wing. The store offers a range of products, including newspapers, magazines, snacks, and other essentials. In October 2021, a Post Office counter was integrated into this WHSmith location, providing additional services to visitors and patients. ?
Regarding pricing, there have been concerns in the past about higher prices at hospital-based WHSmith stores compared to their high street counterparts. A 2015 report highlighted that certain items, such as bottled water and notepads, were more expensive in hospital locations. ? However, it?s important to note that this information is from several years ago, and pricing policies may have changed since then.
Employee reviews of WHSmith, in general, have mentioned issues such as low pay and limited breaks. For instance, a former sales assistant from Essex commented in January 2025 about low pay and undervaluation of part-time work. ? These reviews reflect individual experiences and may not represent the current working conditions at the St Thomas? Hospital location specifically.
Overall, the WHSmith store at St Thomas? Hospital provides convenient access to retail products and postal services for patients, staff, and visitors. While there have been past concerns about pricing and employee satisfaction, current experiences may differ.
December 2023 by Dan
I visited this store two weeks ago to use the post office. The member of staff that served me at the counter was very helpful and friendly as always, something I would like to comment on is, whilst I was being served, the store manager, ( Fahmina) interrupted the staff member and was very unprofessional and very rude towards this person, for absolutely no reason at all.. When I left I felt sorry for the lady who served me.
December 2023 by Manisha Hathiramani
Very slow at post office. Woman cant work fast at all. Was getting late for an appointment and stuck as woman behind post office counter taking forevet. VERY SLOW! Snails pace if not slower! Eventually had to walk out without getting my job done as she was too slow and i needed to ge to my appointment
December 2022 by James Thumwood
Very friendly staff and the shelves are always fully stocked. Plenty of choices on offer and never more than a couple of people in the queue.
June 2022 by Nigel Niles
Classic magazine/books retailer, good selection.
January 2022 by Bradley Ridger
Staff were very unhelpful, and the items that are in the ?lunch deal? section aren?t actually included!!very unhappy
December 2021 by Max Antranikian
Thanks tout you are great
November 2021 by Sebrina Lord
I visited the shops many times afternoon.Always great customers service and perfect advice especially Mr Kamal very kind and knowledgeable.
July 2021 by robert baxter
Well over hiked prices which takes the piss out of the poeple who have to use this hospital. The layout of the store is designed to try and get poeple to buy Items they may not want or need, Just to get a news paper you have to pass every item in the shop first, dirty tactics, should hang there heads in shame.
July 2021 by Hashim Khalifa
Need to give the staff training has I am a patient in the hospital because off my colour I was made to be a criminal which I was very upset
August 2019 by E Davies
Very untidy store too cramped
July 2019 by Bev
The shop was quite small and had a post office
June 2019 by Sam Welling
Nice and small, easy for quick excess.
June 2019 by Beverley WILLIS
The shop was quite small and had a post office
