September 2025 by Aleza Siddique
Very helpful staff and great selection at all times. Last time I went with my family Aisha Omari was so helpful and lovely. She was able to recommend great alternatives to the items that were out of stock. Overall just great customer service.
March 2025 by J Del Bianco
Shocking online retail experience. Unable to get my package returned for weeks. 2001 era website never updated!!! Do Amazon instead !!
February 2025 by Moonich
Soon to be flattened. Be wary of the sports direct "additional" discounts. Supposedly already deducted before you get to the till. Same prices as app..
September 2024 by esther oluwatosin
Sport direct with quality items for purchase
June 2024 by vicki duhig
Took trainers back as they were too small, lost my receipt. The manager went out of his way to find the purchase so i was able to change them..thank u
April 2024 by Valentin David
Contrary to most reviews here I had a great experience both times I went. First time was okay. Second time I went back to exchange an item, the lady at the till was able to process the return in an instant and I was gone in five minutes. Maybe because I had my receipt and was polite, who knows...
March 2024 by Christos Nikolis
Amazing Customer Service guys, thank you very much for everything!
February 2024 by Mudaser Jaji
I didn't really like it because it took me to another place??????
February 2024 by Faruk (Fbellz)
So bad cannot even work the paying machine. If I was the manager i waiuld have sacked you so hard you wouldn?t remember the day you got the job.
November 2023 by Diamond H
Terrible customer service.I've called several stores and no one answered. The stores don't answer there phones and they don't use their emails. There's social media sites are just as there for illusion. Terrible, I've been waiting for 10 day to get my order confirmation number, I have yet to receive it. I also do not have a tracking number or a receipt. Terrible. 1 star is too generous.
August 2023 by C Samuels
Atrocious. I never write reviews but I had a horrible experience here. I bought trainers from Sports Direct and the heels broke and started cutting my feet anytime I wore them. I brought the shoes in for any kind of refund, exchange, vouchers etc and the staff treated me terribly. I eventually said how legally I'm entitled for them to repair or exchange my shoes as they're not fit for purpose or of satisfactory quality and they told me this wasn't store policy. I explained as nicely as I could that I'm a lawyer and as their receipt says I'm entitled to my statutory rights and they outright refused illegally. The manager said he wouldn't tell me his name as he would get in trouble... I explained that of course he'd get in trouble because it's illegal to not let me return shoes within the legal timeframe when they're cutting my feet and I had the receipt, box, card and shoes in otherwise good quality. Eventually I found out his name is Andrew, unless they lied. But terrible experience and literally breaking the law and I will be following this up with Sports Direct online.
July 2023 by EZ Claps
Marvellous male customer service assistant who didn't mind finding our shoes 15 min before shop closure yesterday at 19:45; thank you Mr? - don't know your name
July 2023 by Rana Rana
Unorganised store. This morning, there were alot of shoes and clothes laying on the floor and no shoes on display for the football section. What happened to safety of the customers if there was a fire??
April 2023 by Saul Chacksfield
Awful customer experience. Although the store was empty, found it hard to get anyone's attention. Wanted to try on 4 different sets of trainers, the assistant went and fetched one of them (which took about 10 mins) and then just walked off.
April 2023 by Marie Musau
Very nice place to shop ?
