November 2023 by Dr Helen A Deane
Not impressed. Information regarding opening times incorrect. Called to check and was told very unprofessionally that it could not be changed. I?ve just edited it myself! Observed a few people also arriving and misled by timings. Not good.
August 2023 by Zainab Khan
Google?s says shop closes at 7pm but drove 1hr to find out shop already closed at 6.30pm
July 2023 by Rory Saunders
They have brilliant and comfortable footwear especially if there normal Nike trainers, the only thing I will say some of the young staff can be quite airy-fairy and give you very funny looks however there was one girl I approached and she was not as bad as the others so all I will say is they need to hire more respectable and decent kind enough staff that will make everyone feel welcome. if your going to any kind of JD it's best to go to the one in Orpington they have much more altruistic kind natured staff there in my personal view. So it's a 3 out of 5 for this JD
June 2023 by Adriana Iulia Galan
I went to collect a click and collect in this store. First of all i am disappointed with the condition of the t-shirt received, whitout tag, folded in 2, no packaging for a white t-shirt. It is for a gift that I cannot do anymore because of the condition of this.Secondly, the members of staff are very sad and don?t seem that they wanna help. Seen 5 members of staff, 2 at till, 2 by the door and the a girl in the women?s section where I wanted to purchase a T-shirt and I approached this girl, long black hair, high waisted grey jeans and black crop top who was too concentrated watching videos in her phone. I asked her if she works there( even if I seen she was coming from back of house) , she answered ?yeah? and continued watching the phone, I asked her is just the T-shirt just red tag are sale she answered ?yeah? and continued watching the phone. I then realised is not the point to try and shop there as everyone was too busy chatting or watching TikTok.Waiting the answer from customer service regarding the state of the t-shirt ordered for click and collect which is unacceptable.
April 2023 by Dheepan Nathan
Thank you Mr. WagneYour Customer service is Best.I bought from this JD store one Hoodie. That was Faulty. I have lost my Tag but I got reciept. One of sales Assistant refused to Refund. But Mr. Wagne help with this issue. Good Respect Man. Thank you
February 2023 by Jayden Okoro
If I could give ZERO stars I would, DISGRACEFUL management at this store. Thankfully, I used my initiative and called head office whilst in store to challenge his stupidity, otherwise i would have wasted my time and money traveling to another store all because the store manager of this branch doesn?t have any brain cells or training in customer service. Absolutely Shameful. Going by the other reviews this is clearly a regular occurrence and needs to be reviewed ASAP.
September 2022 by Jarla Otesbelgue
No wonder it got such a low rating, I should have looked at the negative review of this store. I went to find out at the store how rude they are, the manager lost out on winning for the company, because he didn't care about wanting or not wanting a sneaker, unpleasant, inelegant. Too bad you go shopping happy for that, and being treated so badly inside that store.
August 2022 by Amelia Benson
Rude staff; took a really long time to be acknowledged. Female staff member implied that I couldn?t afford the trainers I was trying on, then was grumpy that I asked to try on both halves. Would not go back.
July 2022 by Tasha La'bow
Jd sports in catford REALLY helped accommodate me for my sons trainers.... II must mention Crystal, the lady that helped us, ( Jd Sports Catford )Who was helpful & sorted our 'stuff' & made sure we left with what we wanted.
June 2022 by Troy Fortune (Fortune)
Telephone service is terrible. They never pick up. I?m writing this as I?m ringing the store?. (Third attempt)Very bad lack of communication
April 2022 by Marlon Browne
The staff were all in a group talking & no one came up to me & asked me if I needed any help.1, of the things you get told is to greet customers as they come in & also shows that you seen them & also can deter for them wanting to shoplift.And all search very good customer service, & in this current time people should be penitential to their jobs if they wish to keep them.
August 2021 by Andrea M
This branch of JD Sports is surprisingly amazing! Based on my experience of the bromley branch and the company's business practices I was not expecting much but today was an overwhelming surprise. All staff I spoke to was great and the manager seems to care about her team. I do have to say though that the person who assisted me, Tara, was a super star! Very knowledgeable and seemed to truly want me to walk away with something that worked for me. Super helpful, I'm delighted and hope she gets the recognition she deserves from the powers that be!!
August 2021 by Chris Want
Lady on the til today was very pleasant. I?m quite surprised tbh. She looks beautiful as well which is never a bad thing
August 2019 by janice long
Large store, had a few good things but not many t-shirts. Found what I needed. Had to wait to pay while staff finished their chat even though they could clearly see I was standing at the till waiting to pay.
August 2019 by allison watson
Don't go very often..never have what we want.
