September 2023 by Gentian Smajlaj
The best experience I've had at a bank so far, the ladies at the reception and office especially were extremely helpful and were happy to help with anything.
August 2023 by Hamza Abubakar
Put money into the money to pay into my account, machine jammed and took my money. Told the staff, gave me my money back but it was fake. Refused to give me back real money and stuff was extremely unhelpful
July 2023 by Google user
Put money into the money to pay into my account, machine jammed and took my money. Told the staff, gave me my money back but it was fake. Refused to give me back real money and stuff was extremely unhelpful
March 2023 by Al-Hasan Ali
A small branch with great staff. They help in every way they can to serve the customers
February 2023 by M G
Fraud committed here. Let someone transfer thousands of pounds with just a fake driver's license. Probably an inside job knowing Catford.
October 2022 by Imran
I ask for bank statements never arrived
September 2022 by Oscar Robinson
Peckham branch closed so now this is my nearest branch. It?s a toy branch that doesn?t have counters so you can?t withdraw from your account, absolutely pointless.
July 2022 by AxelSituation (Yuan Zhichang)
Closed 9 branches near me, left this one open
July 2022 by AxelSituation
Closed 9 branches near me, left this one open
September 2021 by Jude McCartney
- Terrible customer service- Rude and condescending employees- Failure to provide essential services supposedly provided by HSBC branches
August 2021 by Fehmi Mehmet
The customer service is awful, the cash machine needs updating it?s old and tatty, and often out of order. Doesn?t open till late and, always has long queues with one cashier. This bank was one of the best one time but now I have to say is the worse, unhelpful, uncaring and tatty.
August 2021 by Linda Murphy
Always such friendly helpful staff. I love this branch, been coming for years
August 2021 by Aurora Hendrix
- Terrible customer service- Rude and condescending employees- Failure to provide essential services supposedly provided by HSBC branches
September 2020 by Casi London
Absolutely awful customer service from manager and staff generally. They clearly can't be bothered to help. 'Good' banks have the manager or staff open the door and say morning when the bank opens. Oh no, not HSBC catford. You have to keep pushing the door to check if they've released the lock ....it's 9am...not open.... 9.01am...still pushing the door and then the door gets released 9.02am! What terrible manners, not a single sole bothering to say the bank is open and come in though you've been outside for 10mins by the door.
September 2020 by Paula Figueiredo
Most unhelpful people. Waited more than 30 minutes to be said they couldn't help, need to book appointment in one week!!!!. Ahhh...they helped just 2 people in half an hour!!! Don't waste your time here. Horrible, disgusting, dirty place and unhelpful people!Like
