January 2024 by Paul Casey
Older woman (with white hair) on tills needs some customer service training - her demeanor is borderline rude. Younger staff on the shop floor (when you can find them) are helpful and pleasant. Quite a nice store.
January 2024 by Raymond Robertson
Wonderful shop you can buy good quality thing there and the cafe is very nice to give it a try I'll definitely be back
January 2024 by Claire ?London one? Turner
Everything you expect from Dunelm, but the single staff member in the cafe was second to none. Excellent customer service and went above and beyond, shame they were on their own but over all they were fantastic
December 2023 by T. Joseph
Very friendly respectable staff and extremely helpful ?
December 2023 by Vivi Chan
Made to Measure is very bad if you are booking for a floor-to-ceiling window.For a 235 cm curtain, the chain provided is not even half of the curtain. As a 155 cm person, it's hard to use that 1-meter chain on a daily basis just to roll up and down the curtain. I have contact the customer service, unfortunately they use child safety as an excuse not to provide a longer chain, which can be easily avoid by the bracket fix.I believe if it's a curtain at your house, you will definitely not happy about it while you tiptoe.
December 2023 by Alan BEGG
Vast array of household goods at very keen prices. Store spacious and well lit. Ample parking.
December 2023 by Dennis Goldberg
Shipped online and picked up goods from this shop. Everyone we had contact with were very, very helpful.
December 2023 by Salma Begum
Staff took full price when it's running half price.
October 2023 by Thando Tettey
The service isn?t great. There aren?t any store attendants on the floor. It was difficult to find assistance. When I was assisted eventually the advice was great. Other than that better to just shop online
October 2023 by Paul Burley
Terrible customer service. Unhelpful staff. Ended up coming away and ordering what I needed from Amazon. Even when you try to shop at physical stores they don't do themselves any favours. Going here is a wasted trip, I for one won't be back. Save yourself the journey.
October 2023 by Yogita Nagpal
All home needs under one roof. Good quality, fast billing.
September 2023 by Allan & Bin
Great Click & Collect service, right at the entrance. Swift and quality
July 2023 by Jestin Mani
We just moved to London and were looking for some furniture, came across Dunelm and got some really great furniture for absolute value for money. The staff in the Catford store is extremely helpful. Special shout out to Brooke, who was extremely helpful. Haven't met anyone who goes out of her way to help customers, giving suggestions, searching for deals etc. Awesome experience all thanks to Brooke.
July 2023 by ana ruiz
An excellent range for home shopping .
July 2023 by Steven stennett
Medium size store. It's chock full of stuff at a reasonable price. Good value for money.Soft comforts in abundance, gardening, barbecue, kitchen, and bathroom goods.Basically, anything you would need to furnish a house and garden.There is a restaurant srtoke cafe where you can get a reasonablely priced snack or meal.
