November 2023 by Tricia Distifeno & Family
Highly recommend this location. Caleb and his colleague were both incredibly helpful and went way beyond the call of duty to get my new eSIM set up. THANK YOU!
November 2023 by Nicole TC
Very satisfied and pleased with the service I received at this store. I was assisted by Jonathan who was very kind and patient with me. He helped me choose the appropriate package for my UK sim card.Highly recommend this store especially to those from abroad arriving in London via Gatwick. There is no Vodafone at the airport you can buy other sim cards of other operators but I personally stick to what I know and that's Vodafone :)Just get on the Gatwick Express and you will get dropped off at Victoria station and in Victoria street you will find Vodafone it is very nearby to the Victoria Station.
September 2023 by Joey Humphries
Got two prepaid SIM cards for our Australian mobiles. Michael was so helpful to a couple of oldies, all we had to do back at our hotel was put the cards in and voila! The phones worked just like at home. So much easier than buying from Aldi or any phone shop. Thank you Michael.
September 2023 by Aleksander Wo?niak
I bought a prepaid for my trip to London, unfortunately the sim hasn't even started picking up signal (first the support told me it's up to one day and the day after they just said I have to wait another day) The support didn't know what the receipt (which was the only thing I got beside the sim) looks like I had to figure out which numbers from the receipt I have to give them and when we finally managed to access my account the support repeatedly told me to "Activate it" cause they thought I didn't pay for it yet and pointed me to a chatbot site which either pointed me to a page where you can buy a plan or didn't reply. Now when I try to cancel the plan on my PC at home I dont even have the username and password which is necessary to log in on the receipt. I have no way to get my money back, cause they don't have an email for claims. I cant believe this scam takes place in a civilised country, now I have to call them again and pay for roaming.
August 2023 by Meriem Wilson
A huge thank you to Caleb Victoria St for sorting my phone today, very much appreciated
June 2023 by Kenan Seyidov
Unkind, incompetent, imposing - there is not a worse combination of qualities.
May 2023 by Dan Savyon
The staff was very nice and helpful. I bought a 30 GB Sim for just 10£ and it worked great and was very sufficient for my 5 days trip to London
April 2023 by Terence Rickaby
I always experience a brilliant service whenever I go to Vodafone in Victoria St. Earlier today Nico the assistant manager went the extra mile to accommodate and execute my request for both a home WiFi and mobile contract. Always a pleasure to observe professionals go about their profession effectively with true passion for what they do.
April 2023 by S M
Visited the store this month to get a data SIM to use while Vodafone fixed my home broadband (slowly). Marek and Nico were so helpful and knowledgeable about the process, they knew more than the second line support. After a frustrating hour on the phone with Vodafone support, they quickly offered me an alternative option which was easier and quicker. Can't thank them enough. They went above and beyond to fix a process not even related to their department.
March 2023 by Dhikra Bahri
Nice people but not knowledgeable at all. They got me a deal with a lot of problems in it. The couldn't help fix it. I do not recommend Vodafone at all
February 2023 by Alessandra Oggianu
I had a great experience in this shop. I have recently moved from Ireland to UK and was having trouble setting up my account not having a credit history long enough despite being a Vodafone customer for many years. Marek and his manager went above and beyond to help me solve the problem, they?ve been highly professional and I can?t thank them and recommend them enough!
November 2022 by DJ PAFFY
Great experience best shop in London Fernando and his team amazing ?
November 2022 by Sabree Hasnat
Fernando and his team very professional great service highly recommend
November 2022 by Negar Shahvar
They said our system is not working and we cannot register you for a simcard :/
October 2022 by Egidijus Gaidamavi?ius
Manager good. System - really terrible and very slow