October 2023 by Latifa Alqubaisi
Very bad service they don't have a well trained stuff that treat customers good. Disrespectful service. Tannika was about to kick us from the shop for just not saying please so we can have our invoice?? She kept my mana items on the cashier without providing bag literarily supermarket choco will be better. They don't value customers and they dont have a welcome vibes. NOT RECOMMENDED. Their chocolate very normal they don't have something special just recommending you guys to go to Selfridge or harrods where they have respectful stuff that treat customer in good way and delicious chocolate that worth paying for
September 2023 by Fernene
Had a great experience at Hotel Chocolat Victoria St! Warm, welcoming service by Karim (I hope I?ve spelt that correctly). Thanks for helping me select the perfect gift and join the app, I?ll be visiting hotel chocolat more often bc of this. Thanks again!
August 2023 by Fernene Amour
Had a great experience at Hotel Chocolat Victoria St! Warm, welcoming service by Karim (I hope I?ve spelt that correctly). Thanks for helping me select the perfect gift and join the app, I?ll be visiting hotel chocolat more often bc of this. Thanks again!
August 2023 by Z C
The staff were friendly and gave the shop a relaxed and welcoming atmosphere. The chocolate is amazing and ruined all other chocolates for me.
June 2023 by Jordan Ward
Great chocolate store on Victoria street, massive thanks to Karim for being professional and friendly on my visit. Would recommend people to try the hot chocolate at the store, a nice amount of choice for both shakes and hot chocolate!
June 2023 by E R M
This shop is nice, clean, friendly staff and they do drinks and ice cream. This time I had a strawberry and peach sundae, the ice cream was vanilla I think but tasted like some chocolate got mixed into it. It wasn't nice unfortunately.
May 2023 by Google user
Great chocolate store on Victoria street, massive thanks to Karim for being professional and friendly on my visit. Would recommend people to try the hot chocolate at the store, a nice amount of choice for both shakes and hot chocolate!
March 2023 by J W
Lots of chocolate options and there are usually always offers on such as 3 for £12 on many chocolate choices.We find the store can often be busy with people visiting and maybe wanting some hot chocolate drinks, but there is often another person to help serve.Although the chocolate isn't cheap, the quality is amazing and you get what you pay for.
February 2023 by Sk Asraful Haque
Love chocolate from them. One of my Favourite place. They have good collections
February 2023 by Svetlana Vasiltsova
Lovely shop! Delicious chocolate, beautiful packaging! Great ideas for gift. Clean around, polite staff.
January 2023 by Randeep
Excellent quality chocolate as always.
December 2022 by Empress Jade Simeon Ellis
My Grandchildren loved the Chocolates, Staff greeted me with a Smile, very approachable and attentive.
December 2022 by Ben Asamani
Very nice staff and helped me with what I was looking for.
November 2022 by Nil Raich
Good care in providing advice & answering q's. Range is good too. Tip- check dates as some produce short date can be an embarrassment if giving as gifts.
November 2022 by williampR8050XH
The atmosphere of the store is great. A wide selection of chocolate. But, the most amazing element of the store was their HOT CHOCOLATE
