September 2024 by Snorlax
Came for the first time ever to pick up a hot chocolate and sabian came and sorted me out nicely and left me with a smile on my face with his great customer service! Thank you again!
September 2024 by Roger Sweet
Generally good but a shame cognac flavour has been discontinued from the boozy/tipsy range
Please please please ? would you reconsider this decision and reinstate this product
June 2024 by Karim Goumiri
The staff are more than helpful and knowledgeable about the requirements needed for any given occasion, and the variety of choices for drinks and chocolate are extensive and worth the price that they are set to!!
May 2024 by benhockey97
Only tried the chocolate milkshake here (of which there are multiple types available) and it was excellent. Fast and friendly service, and the milkshake was rich without being overly sugary. It was pricey, but was worth the money.
May 2024 by mhmd aleissa
Excellent and beautiful, there is a luxury box
May 2024 by Mirabella Mcgarry
Really great service and really good friendliness from Monique thankyou
March 2024 by Konstantinos Meichanetzidis
Absolutely rude service. Asked for a simple thing (mix 85% with 100%). They refused to do it without explaining why, while being quite condescending and rude (even suggesting that I'm lying about the fact that I regularly get exactly the same thing at the Oxford branch).It was a simple request, there was no need for them to be so rude.
January 2024 by Hande Akdogan
I love the holiday flake!
December 2023 by Sophia Henry
I was in need of dark chocolate treats. Ok, and a few Christmas presents. I suppose l had to even out this excuse of buying chocolate for myself???
November 2023 by Milena Videnova
Lovely place and chocolate.
October 2023 by Latifa Alqubaisi
Very bad service they don't have a well trained stuff that treat customers good. Disrespectful service. Tannika was about to kick us from the shop for just not saying please so we can have our invoice?? She kept my mana items on the cashier without providing bag literarily supermarket choco will be better. They don't value customers and they dont have a welcome vibes. NOT RECOMMENDED. Their chocolate very normal they don't have something special just recommending you guys to go to Selfridge or harrods where they have respectful stuff that treat customer in good way and delicious chocolate that worth paying for
September 2023 by Fernene
Had a great experience at Hotel Chocolat Victoria St! Warm, welcoming service by Karim (I hope I?ve spelt that correctly). Thanks for helping me select the perfect gift and join the app, I?ll be visiting hotel chocolat more often bc of this. Thanks again!
August 2023 by Fernene Amour P
Had a great experience at Hotel Chocolat Victoria St! Warm, welcoming service by Karim (I hope I?ve spelt that correctly). Thanks for helping me select the perfect gift and join the app, I?ll be visiting hotel chocolat more often bc of this. Thanks again!
August 2023 by Suha Alharbi
Best chocolate ever
August 2023 by Fernene Amour
Had a great experience at Hotel Chocolat Victoria St! Warm, welcoming service by Karim (I hope I?ve spelt that correctly). Thanks for helping me select the perfect gift and join the app, I?ll be visiting hotel chocolat more often bc of this. Thanks again!
