October 2023 by David Shields
Absolutely terrible customer service
June 2023 by Russell Hird Gmail
Only one member of staff on duty in this huge central London office! If your not using a cash machine give yourself lots of waiting time.
June 2023 by Sindy Chan
5 star goes to super friendly helpful Ann, the lady at lower ground floor counter service, around 2pm, 2nd June.
March 2023 by Nikos
wanted to hand in some old notes arrived just as door was shutting at 3, and they wouldn?t let me in. even with a scottish accent
February 2023 by Nikos Katsikanis
wanted to hand in some old notes arrived just as door was shutting at 3, and they wouldn?t let me in. even with a scottish accent
November 2022 by Sir Runtu
I have accounts with Halifax some of them open at this branch.I went there recently to deal with one of my accounts and there were no Advisors at all and was told they will not have then for a couple of months!! could do nothing!!The front desk person was helpful.
August 2022 by a Mesmerised Being
Very helpful manager and staff. Thank you Halifax for being on ppl?s side unlike Barclays.
July 2022 by Costas Aniftos
This is for your pronouns rule.
July 2022 by Ed Briscombe
Referred to serve me unless I addressed staff using pronouns that I could not find in the English dictionary.
January 2022 by John Lewis
The Store is so empty, only a small handful of staff and what staff they do have are rude
November 2021 by Juan Kotze
Worst branch and customer service ever. Has someone from Head Office ever visited this branch and done a secret shopper test. Absolutely disgusting!
July 2021 by rebel ram
I have always gone to this branch to be served fast however on this particular day I was served by SATYAN on front desk I greeted him with a smile he said hello only his expression was cold and very unfriendly, I told him he look very serious he said there is nothing to be" Happy"a bit embarrassed by his comment so I said that the weather is not nice today he replied in an unfriendly way" the weather is never nice in uk!I wanted a screen shot of a standing order I was setting up for a company with their details miserable satyan said he would give me a confirmation however this document did not have the info I needed. Please avoid Satyan there is no customer service with this man after being served by him you might be tempted to go to Victoria station to jump in front of a train!!
September 2020 by Ihesha Ihesha
Extremely poor service, staff members talking about their personal life when they should be engaging with the customer, not enough cashiers, will not go to that brunch again
August 2019 by Vicky Pang
Early opening hours at 8am on Thursday and Friday at this branch is just so convenient and helpful !
July 2019 by Klien Maker
website says open Saturday so I made my way and guess what?
